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Open nowFirst seen 5 days ago

EXECUTIVE, TECHNOLOGY ECOSYSTEM MAINTENANCE & SUPPORT

Port of Tanjung Pelepas Sdn Bhd40 open roles

Where
Gelang Patah, Johor, Malaysia
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Your applicationOpen nowEXECUTIVE, TECHNOLOGY ECOSYSTEM MAINTENANCE & SUPPORTPort of Tanjung Pelepas Sdn Bhd · Gelang Patah, Johor, Malaysia
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Port of Tanjung Pelepas Sdn Bhd's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

About This Role

We are looking for an Executive, Technology Ecosystem Maintenance & Support to support the availability, maintenance and continuous improvement of PTP's business applications and IT systems.

Key Responsibilities

  • Monitor and maintain business applications to ensure optimum performance and availability.
  • Perform planned and corrective application maintenance.
  • Support system enhancements, upgrades and application development based on business requirements.
  • Develop reports, tools and data extracts based on user requirements.
  • Manage user requests and provide suitable IT solutions.
  • Support User Acceptance Testing (UAT) and application change management.
  • Participate in IT/application projects from implementation through handover.
  • Manage application user accounts and access.
  • Provide Service Desk and application support, including troubleshooting and resolution within agreed service levels.
  • Ensure compliance with IT policies, information security and relevant procedures.

Requirement

  • Bachelor's Degree in Computer Science, Information Technology or equivalent.
  • Experience in application development and support, Enterprise System Support or a related IT environment.
  • Exposure to programming languages and database systems.
  • Knowledge of applications, desktop environments, networking and Microsoft servers.
  • Familiarity with ITIL Service Desk; ITIL certification would be an added advantage.
  • Good communication, troubleshooting and customer service skills.
  • Able to explain technical solutions clearly to non-technical stakeholders.
  • Willing to support outside normal working hours or shifts when required.
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