The posting
Job Posting: Therapy Services Manager in Beautiful Northern BC Lead, Inspire, and Make a Difference Our agency is growing! Join Kitimat CDC as our Therapy Services Manager and lead a dynamic interdisciplinary team supporting children and families. Are you a strong, compassionate leader with a passion for supporting children, families, and professionals? Do you thrive in a collaborative environment and enjoy building strong teams, developing programs, and helping others succeed? If so, we’d love to hear from you! Kitimat CDC is seeking a Therapy Services Manager to provide leadership, coordination, and operational oversight for our early years therapy and family support services. This position plays an important role in ensuring children with developmental needs and their families receive timely, high-quality, family-centred, and evidence-informed services. Working closely with the Executive Director and interdisciplinary team, the Therapy Services Manager will support service excellence, team effectiveness, professional growth, quality improvement, and the ongoing development of programs aligned with best practices and the Centre’s strategic priorities. Position Details Salary range: The salary range for this position is CAD $42.80 - $59.01 / hour depending on education.
Permanent position Full-time position Based in Kitimat, British Columbia Reports to the Executive Director
Why Join Us? We pride ourselves on creating a positive and supportive workplace where employees can grow personally and professionally. Here’s what we offer:
Flexible work schedules to support a healthy work-life balance A collaborative and welcoming work environment Personal health days Comprehensive extended health benefits Matching RRSP contributions A generous professional development budget Relocation incentives for those moving to our wonderful community Opportunities to work alongside and lead an experienced interdisciplinary team Competitive wages that recognize your skills, experience, and leadership
What You’ll Do As the Therapy Services Manager, you will:
Provide leadership, supervision, and operational oversight to therapy and family support staff. Lead, coach, motivate, and support staff while fostering a positive, collaborative, respectful, and accountable workplace culture. Support staff with communication, workload, performance, and practice-related concerns. Lead onboarding, mentoring, cross-training, and professional development initiatives. Support recruitment, selection, orientation, retention, and performance management. Ensure staff follow organizational policies, professional standards, ethical requirements, and best-practice guidelines. Contribute to the development and implementation of program policies, procedures, service standards, and quality assurance processes. Monitor caseloads, waitlists, service trends, referral patterns, outcomes, and program data to support planning and continuous improvement. Work with the Executive Director to support budget planning, staffing, resource allocation, and operational decision-making. Identify service gaps and operational challenges and develop practical solutions to strengthen service quality and access. Build and maintain strong relationships with families, schools, health professionals, Indigenous and community partners, funders, and other service providers. Represent the program professionally in internal and external meetings and contribute to organizational planning and initiatives.
What You’ll Bring
A Master’s degree, or a Bachelor’s degree in a relevant field with significant progressive leadership and management experience. Demonstrated leadership and management experience in child and family, health, social, educational, or interdisciplinary services. Experience with staff supervision, team development, program coordination, and operational oversight. Proven ability to lead, motivate, coach, and support staff. Strong interpersonal, communication, and relationship-building skills. Experience managing challenging conversations and resolving workplace concerns in a professional and constructive manner. Strong understanding of child development, developmental disabilities, inclusion, family-centred practice, culturally responsive service delivery, and integrated service planning. Excellent organizational, problem-solving, and decision-making skills. A commitment to continuous quality improvement, ethical practice, respectful workplace principles, and the mission and values of Kitimat CDC.
Additional Requirements
Successfully complete and maintain a satisfactory criminal record check, including vulnerable sector screening where required. Valid driver’s license and access to a reliable vehicle for work-related travel and meetings. Ability to maintain confidentiality, exercise sound judgment, manage sensitive information, and uphold professional boundaries.
How to Apply Ready to lead a team that is making a meaningful difference in the lives of children and families? Please send your resume and cover letter through our Indeed application process. Closing Date: Open until filled Please note that only candidates selected for an interview will be contacted.
