The posting
Position Summary At Parker Poe, the Talent Team helps shape the moments that matter most in the employee experience, from a candidate’s first interaction with the firm to onboarding, professional growth, engagement, and day-to-day support. The Talent Assistant will play an important role in this work by providing thoughtful administrative, operational, and logistical support for firmwide talent initiatives. This full-time, in-office position is based in the firm’s Charlotte, North Carolina office and offers the opportunity to work alongside a collaborative, service-focused team while gaining broad exposure to recruiting, onboarding, employee engagement, talent operations, and special projects across Parker Poe. This role is a great fit for someone who enjoys keeping work organized, building relationships, and helping others have a positive talent experience. The ideal candidate brings professionalism, warmth, discretion, initiative, and strong follow-through to each interaction. Opportunities for overtime and work outside of routine hours may be available. Essential Duties and Responsibilities Talent Operations & Administrative Support
Provide administrative and operational support across Talent Team functions, serving as a helpful first point of contact for employees, attorneys, candidates, and vendors and connecting inquiries with the appropriate team member when needed. Coordinate logistics for candidate interviews, Talent Team meetings, training, events, and firmwide programs, including scheduling, room reservations, technology needs, catering, materials, attendee communications, set-up, and follow-up. Maintain accurate tracking systems and prepare recurring reports, status updates, and project materials. Assist with budget tracking, invoice processing, vendor coordination, and expense management. Monitor Talent Team specialized in-boxes and respond to or route inquiries in a timely, professional, and service-focused manner. Handle employee, candidate, and firm information with sound judgment, discretion, and confidentiality. Use technology, including AI tools where appropriate, to streamline administrative work, improve processes, and enhance program coordination. Help identify practical improvements to workflows, service delivery, and Talent Team operations. Perform other duties and responsibilities as assigned to support the evolving needs of the Talent Team.
Qualifications
Minimum of two years of administrative, human resources, recruiting, or client service experience and an associate’s degree, or the combined equivalent of experience and education. Bachelor’s degree preferred. Experience working in a law firm or professional services environment is preferred. Exceptional organizational, prioritization, and project coordination skills, with strong attention to detail and accuracy. Strong written and verbal communication skills, including the ability to prepare clear reports, agendas, notes, and other communications with minimal direction. Ability to manage multiple priorities, shifting deadlines, and time-sensitive requests in a fast-paced, team-oriented environment. Sound professional judgment and discretion when handling confidential employee, candidate, and firm information. Strong client-service mindset with a proactive, concierge-style approach to anticipating needs, solving problems and delivering a positive experience. Ability to collaborate effectively with candidates, attorneys, business professionals, and colleagues across offices. Resourceful, independent self-starter with curiosity, strong critical-thinking, analytical and practical problem-solving skills. Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams and basic Adobe. Familiarity with HRIS and applicant tracking systems preferred; experience with Dayforce and FloRecruit, a plus. Graphic design platform experience a plus. Comfort using AI tools and emerging technology to improve processes and enhance the employee experience. Availability to work overtime and occasionally beyond routine office hours.
Traits for Success The person who thrives in this role is energized by people-focused work, takes pride in creating seamless experiences, and enjoys being the person others can count on. Success requires a balance of organization, good judgment, warmth, responsiveness, and the ability to move confidently between details and relationships.
Creates a welcoming, polished, and positive experience for candidates, attorneys, business professionals, and colleagues. Anticipates needs, takes initiative, and follows through with care and accuracy. Builds trust through professionalism, discretion, responsiveness, and sound judgment. Contributes to a collaborative Talent Team culture where service, growth, and continuous improvement matter.
