Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 52 days ago

Director, Housing Intake Services - The Nest

pplco102 open roles

Where
Los Angeles, CA 90012, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowDirector, Housing Intake Services - The Nestpplco · Los Angeles, CA 90012, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on pplco's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 52 days ago

The posting

Role: Director, Housing Intake Services Reports to: Senior Director, Housing Intake and Innovation Program: 1603- Housing Retention  Department: Permanent Housing Location: The Nest - 222 South Hill St. 7th Floor, Los Angeles, CA 90012 Schedule: Monday - Friday, 8am - 4:30pm Status: Full-time/Exempt/Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1     Summary: The Director of Housing Intake Services will report to the Senior Director of Housing Intake and Innovation and support the Project-based Housing team in overseeing referrals, manage the intake process, and track outcomes and placement data for individuals referred to our housing programs. The selected candidate will be an internal resource who is knowledgeable about the housing application process, including eligibility for various vouchers and subsidies as well as appropriate documentation required for each application. In order to promote efficient lease-up processes, the Director of Housing Intake Services will supervise the Program Manager of Housing Intake Services and provide administrative support to the Project-based housing leadership staff. Collaboration with housing developers, property management companies, housing authorities and subsidy administrators (HACLA, LACDA, and Brilliant Corners), along with community partner agencies will also be an important function of this position.   Essential Duties and Responsibilities:

Provide administrative leadership to all Project-based Housing Department staff to ensure that they are familiar with the intake process, required resource eligibility screening, assessment documentation, and housing application paperwork. Supervise 2 Program Manager of Housing Intake Services and other staff members assigned to this team as a result of expansion due to additional housing sites coming on line. Work with the Program Manager of Housing Intake Services to develop and maintain program and site-specific PHI rosters and administrative trackers to organize the application process, eligibility outcomes, and lease-up targets in order to demonstrate progress throughout mass lease-ups phases. Coordinate with housing developers, LA County funders (DHS, DMH, and / or LAHSA), and housing subsidy providers for each Project-based site to schedule weekly planning calls 3 to 6 months prior to lease-up. Ensure that Housing Intake Services staff create lease-up schedules and monitor progress to ensure that staff and clients are notified of deadlines and associated appointments with the goal of meeting lease-up targets for each site within timeline designated by the housing developer. Monitor that all outreach, intake, and assessment progress notes are completed for all referrals to project-based sites within timeline specified in DHS Housing for Health Intensive Case Management Services statement of work. Oversee communication of weekly updates by Program Manager to services staff based on information provided during weekly collaborative calls. Organize and maintain all housing referral information and intake paperwork. Direct staff to screen newly referred clients to ensure they meet eligibility requirements. Ensure entry of referrals into DHS database (CHAMP) and LAHSA databases (HMIS, RMS) in a timely manner. Act as primary liaison between client, case management team, property management, and subsidy providers to mitigate barriers to eligibility. Review housing subsidy / voucher applications (HACoLA/LACDA, HACLA, FHSP) and property management applications to confirm accuracy and completion and audit files to ensure access to required supportive documentation. Ensure that non-eligible clients have documentation supporting determination of ineligibility and that they are referred back to appropriate alternative services. Provide on-going training to housing case management staff during initial referral, intake, and lease-up phase. During lease up process, provide direction and oversite to staff at project-based sites in coordination with the director or program manager of that site. Ensure accurate data entry needed for all reporting requirements and outcomes. Oversee creation of initial individual client physical chart development to ensure appropriate file maintenance for audit purposes. Provide quarterly reviews of charts, assist in audit preparation, and manage annual reports with property management for each site. Use a client-centered approach that includes Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles. Maintain client confidentiality at all times and follow HIPAA laws as well as other applicable state or local laws. Ensure adherence to all agency, department, and program policies and procedures.

  Qualifications:

Bachelor’s degree and 3 years’ experience providing housing retention services. Extensive experience working with individuals with severe and persistent mental illness and co-occurring disorders. Experience working in a nonprofit setting a plus. Able to demonstrate knowledge of the multiple housing subsidy types, housing application process, and eligibility requirements. Able to work in a high tolerance Harm Reduction environment. Strong critical thinking, problem-solving, and team building skills. Computer literate; able to effectively use computerized database for client file management, with basic skills in Microsoft Word, Outlook, and Excel programs. Detail oriented with strong time management, organizational, written, verbal, and interpersonal skills. Skilled in data collection and analysis. Valid CA driver’s license, reliable car, auto insurance, and an acceptable driving record.

  Preferred Qualifications:

At least 3 years of management/supervisory experience preferred. Familiarity with CHAMP and HMIS preferred.

  Work Environment:

Field (may need to travel) and indoor office environment. Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs. On occasion walk or drive to different local sites Will necessitate working in busy and loud environments Will be exposed to elements like cold, heat, dust, noise and odor May need to bend, stoop, twist and sit throughout the day

 

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against pplco's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on pplco's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    pplco's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.