Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 39 days ago

Quality Assurance Specialist - Wellness Center

pplco102 open roles

Where
345 San Pedro St, Los Angeles, CA 90013, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowQuality Assurance Specialist - Wellness Centerpplco · 345 San Pedro St, Los Angeles, CA 90013, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on pplco's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 39 days ago

The posting

Role: Specialist, Quality Assurance Reports to: Manager, Quality Assurance Program: 9007-Quality Assurance & Comp Department: Compliance Location: Wellness Center - 345 S. San Pedro Street, Los Angeles, CA 90013 Setting: Not 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1

   

Summary: The People Concern is funded through the Los Angeles County Department of Mental Health (LAC DMH) and LA Care to deliver Mental Health and Enhanced Care Management (ECM) services. These programs provide mental health treatment, case management, and care coordination to individuals experiencing homelessness, transitioning into permanent supportive housing, or residing in permanent housing. In collaboration with the Clinical Quality Assurance Leadership team, the Quality Assurance Specialist is responsible for ensuring that the work submitted by client facing staff is consistent with The People Concern’s philosophies and meets the current standards for quality of care, and other requirements as defined by Los Angeles County Department of Mental Health and LA Care contracts for Enhanced Care Management. The ideal candidate is technically savvy, detail-oriented, able to work independently, collaborative with team members and staff, demonstrates initiative and leadership in designing new protocols and policies, and serves as a data champion and support to staff at all levels throughout the organization.   Essential Duties and Responsibilities:

Enter data into the Electronic Health Record (EHR) and funder systems in accordance with The People Concern and funder policies and procedures. Create and maintain quality control activities (tracking document submissions, interpreting statistical information, generating reports, etc.) to ensure compliance with funder expectations. Ensure compliance with LAC Department of Mental Health and LA Care Enhanced Care Management standards by verifying all documentation accuracy within client charts. Completion of all documentation audits/data review/other in accordance with The People Concern, Department of Mental Health and LA Care ECM policies and procedures including but not limited to: Assessment/Intake/Annual/Discharge/Other packets, Quality Assurance Audits, etc. Using the audit tool, do regular quality checks on charts per department procedures, including monthly quality assurance reviews and ensure all corrections are done in a timely manner to enhance quality improvement in mental health and health and wellness programs. Communicate audit findings, Department of Mental Health/ LA Care ECM compliance requirements and upcoming changes with program staff. Generate reports, perform data analysis and follow up on corrective action with program(s). Assist in administrating the EHR, Exym. Obtain and/or check Medi-Cal eligibility verification when needed. Support data collection for the agency. Meet established timeline standards. Adhere to The People Concern personnel policies. Attend and participate in agency and department trainings and meetings. Collaborate and consult effectively with all levels of staff in Clinical Quality Assurance, Finance, Health and Wellness, Mental Health and any other staff/programs to ensure adherence to policies and procedures. Answer daily questions from all staff regarding Electronic Health Record (Exym), workflow questions, etc. Provide support in the preparation for, and completion of any state or regulatory audit or site visit. Other duties not specified in the position description as requested by the Quality Assurance Manager or Director of Clinical Quality Assurance.

  Qualifications:

High School Diploma or GED or Equivalent  Knowledge of documentation requirements for respective funding sources, specifically Medi-Cal, Enhanced Care Management, LAC DMH preferred. Strong communication and interpersonal skills- written, verbal, non-verbal, with a team building and supportive approach. Time management skills as it relates to prioritization, delegation, overseeing multiple competing projects and the ability to effectively manage one’s own time. Proactive and results driven self-starter with the ability to stay ahead of the curve and thrive in a fast-paced work environment. Excellent data management skills. Possess attention to detail, ability to be thorough and accurate. Must possess a valid California Driver’s license and maintain an insurable driving record. Able to work on-site in programs utilizing a high-tolerance, harm reduction service model and to engage effectively with clients experiencing multiple and complex barriers to care.

  Job Description Preferred Qualifications:

Bachelor’s Degree Knowledge of Electronic Health Record (Exym) Knowledge of Excel Experience with working in a community mental health setting.

  Work Environment:

Field (may need to travel to other agency sites/offices) and indoor office environment Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs. On occasion walk or drive to different local sites. Will necessitate working in busy and loud environments. Will be exposed to elements like cold, heat, dust, noise and odor. May need to bend, stoop, twist, and sit throughout the day.

 

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against pplco's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on pplco's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    pplco's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.