The posting
About the job
Job Title: Manager Logistics & Warehousing - India
Department: Supply Chain
Reports To: Senior Manager, Global Operations and Trade - Hamel MN US
General Description / Purpose
Manager Logistics & Warehousing will be responsible for supporting domestic and international logistics activities required to successfully deliver machines and parts in a compliant manner around the globe while meeting customer specific requirements. Additionally, the Manager Logistics & Warehousing will work diligently to ensure that documentation, customs compliance, and logistics functions are executed professionally, timely, and proficiently. Manager Logistics & Warehousing will also be responsible for supporting a successful warehouse operation and developing inventory strategies to support the operation.
Essential Job Functions
Transportation Management
- Executes the timely delivery of goods and documents, requiring accuracy, understanding and concise proof-reading to successfully support delivery of goods to the customers
- Serves as liaison between internal customer base and external logistics providers, providing quotes, arranging freight, communicating logistics protocols, and providing instructions to customers and logistics partners
- Monitor, track and communicate shipment status for all machine movement and customer orders
- Ensure on time delivery throughout the logistics process
- Utilize appropriate shipping methods (FCL, LCL, FTL, LTL, air, intermodal, rail, ocean, etc.) to maximize service and minimize cost
- Problem solving: Logistics and carrier issues related to communications, pricing, shipment claims, and freight costs.
- Assist in the development of new supply chains, routing process improvements, and procedures including freight, expense, and cost‐saving saving opportunities.
- Provide logistics support for in‐process manufacturing builds.
International
- Assist with shipment, documentation (commercial invoice, packing slip, fumigation certificate etc.), and Import/Export compliance for all kinds of packages/freight.
- Provide assistance with nominal order entry.
- Manage customs registration submission activity and on-going compliance
- Liaison & managing international air and ocean freight forwarders for all our imports/exports.
Administrative
- Keep accurate records of documentation related to international trade and traffic.
- Code and approve freight bills to process payments.
- Maintain a high level of knowledge of the transportation industry and trade regulations to assess the impact and ensure consistent compliance with laws related to documentation and retention.
- Manage HSN codes for all parts shipped and received.
- Generate & process NPR POs for the services availed from the vendors.
Managing and Measuring Work
- Coordinates with the Logistics Analyst(s) for all traffic management, including LTL, expedited, dedicated trucking, field machine rail movements, et al, cross-border movements, cross-border transactions, and international customs processing.
- Manage machine movement and delivery for domestic and international machine deliveries / sales. Manage logistics group participation in proposal development and CFT participation for the purposes of transport planning.
- Participate in the development and publishing of internal and external procedure documents related to Global logistics
- Investigate complaints involving such matters as damaged items, overcharges, delay in shipments, and makes necessary adjustments.
- Coordinates with customer service staff to respond to all external customer inquiries for aftermarket parts, aftermarket services, and technical support.
- Coordinates with the Order Management Administrator and contract fleet management to maintain desired throughput levels of parts and parts shipments for domestic service.
- Manage parts sales practices and processes to identified targets.
- Coordinate the activities of the technical support specialist.
Leadership
- Serves as a member of the Leadership team and as such is responsible for providing leadership in decision-making and vision building for Logistics, Warehouse & Inventory Management.
- Ensures optimal effectiveness and production through effective use of inventory software specifically warehouse management, inventory procurement and management, labor control.
- Serves as primary liaison with auditors.
- Cultivates a high performance, result-oriented culture by maintaining positive working relationships with all internal and external stakeholders.
- Assists in the development and implementation of productivity standards and goals in support of the annual operating plan.
- Directly accountable for the successful implementation, assessment, and transition of all new operational initiatives of Logistics, Warehouse & Inventory Management
Warehousing & Inventory Management
- Develops and drives culture of accountability through daily assessments and operational evaluation.
- Oversees the implementation of all warehouse operations, including logistics, scheduling systems, delivery, and transportation.
- Inventory part management - Manual registry management, cycle count activities, excel reports management.
- Inward/outward activities at WH.
- Vehicle placements for outbounds.
- Supervising warehouse employees (3rd party) and overseeing daily operations.
- 5S implementation - sort, set, shine, standardize, and sustain - to create a "clean and organized" workplace/warehouse for better efficiency.
- Develops or directs the creation of metrics to measure the performance of all areas of warehouse and logistics.
Functional & Technical Skills
- Identify process improvement opportunities and lead cross-functional implementation of processes to optimize material flow and minimize cost across logistics network.
- Evaluate and develop transportation network improvement strategies in partnership with various 3PLs and international transportation suppliers.
- IFS activities - Material inward (Receiving), outward, issuing parts to the projects, creating shipments in IFS and arranging outbound shipments from warehouse and other locations (if any), creating NPR POs, adding inventory parts,
- Working cross-functionally with Sourcing, Procurement, and Project teams to meet customer expectations.
Required Qualifications
Education: Masters degree in business, supply chain, engineering, finance, or related field
Experience: 12+ years combination of experience in material and logistics, compliance, supply chain and direct supervisor experience
