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Open nowFirst seen 16 hours ago

Customer Service Rep

Pratt Industries574 open roles

Where
Albert Lea, MN, USA
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Your applicationOpen nowCustomer Service RepPratt Industries · Albert Lea, MN, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Pratt Industries's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market. Pratt Industries postings stay open a median of 6 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: first seen 16 hours ago

Pratt Industries median: 6 days open

The posting

Summary: Take and process customer orders and address all customer inquiries and complaints.

Duties and Responsibilities: Take customer orders either directly from customers or sales representatives. Place orders on a timely basis for purchases of materials and supplies to be used in production. Process purchase orders, project pricing/provide quotes to customers, process billing and coordinate accounting credits. Handle customer complaints and questions and follow-up with appropriate internal personnel as required. Maintain all customer files, record and distribute customer order changes, email confirmations to customers and assist sales personnel as appropriate and assist in generating supplemental sales. Track warehouse items to insure availability and that agreed upon minimum/maximum levels are followed and analyze monthly usages and re-stocking per customer. Comply with company policies and procedures and take on any additional duties assigned by management.

Education and/or Experience: HS Diploma or GED. Candidates are preferred who offer experience in manufacturing, have experience in computer data-entry or experience in the corrugated box industry.

Language Skills: Excellent communication skills, ability to read and interpret documents such as sales reports, operating instructions and training in procedure manuals.

Mathematical Skills: Ability to do basic math along with computing ratios and percentages pertaining to cost and volume.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to solve a variety of problems and deal with a variety of situations where only limited information or standardization exists.

Technical Skills: Application knowledge and skill for computer data entry. Application knowledge of products and production processes.

This position will include a company laptop and a cell phone reimbursement of $75.00 per month for conducting business when needed.

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Pratt Industries's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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