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Open nowPosted 33 days ago

Field Service Technician-Northeast ATL

Pregis178 open roles

Where
Atlanta, GA, USA
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Your applicationOpen nowField Service Technician-Northeast ATLPregis · Atlanta, GA, USA

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 33 days ago

The posting

Field Service Technician  Location: Northeast Atlanta (with easy access to the I-85 corridor and I-285 perimeter).   Job Summary  Reporting to the Field Services Manager, the Field Service Technician’s primary function is the installation, repair, maintenance and management of both Pregis Packaging and Sharp Systems/Equipment, with predominate focus on Pregis Packaging equipment. In addition to assisting with the equipment needs of their customers, it is the responsibility of Pregis Field Service Technicians to effectively communicate with Pregis Systems Administrators, Regional and Account Managers, and customers about technical and non-technical information regarding their equipment.     Job Location  Fully remote and based out of your assigned Territory or Regional area (Northeast ATL) Daily local travel Monday to Friday to customer sites. Overtime as required.     Job Responsibilities 

Deliver in-field support and optimize material delivery systems. 

Implement comprehensive preventive maintenance schedules, including machine tracking and monitoring of equipment and material utilization. 

Conduct hands-on demonstrations of Pregis systems and delivered end-user training on operational procedures and preventative maintenance. 

Troubleshot film, consumable, and machinery issues while generating detailed quality control reports. 

Ensure timely and thorough completion of all service-related documentation 

Perform thorough system inspections and advises clients on proactive measures to reduce unplanned outages and maintain workflow continuity. 

Functions as the primary technical resource for assigned products, providing expert-level troubleshooting and maintaining up-to-date knowledge of product operations and applications. 

Maintains accuracy and completeness in the preparation of all required documentation. 

Maintains inventory control for parts and tools and ensures thorough documentation and reporting of completed service work. 

Executes debugging and correction of operating procedures and mentors others in troubleshooting methodologies. 

Coordinates and facilitates field testing of new products, updates, and change orders, analyzing equipment performance and delivering comprehensive reports and documentation. 

Maintains precise and current records for all co-managed parts and tool inventories. 

Consistently adheres to full compliance with established financial and operational policies and procedures. 

Available to travel upon request to provide support at other service locations across North America. 

Supports and develops Field Services staff through problem-solving collaboration and may oversee assigned customer or account portfolios.   

  Experience and Skills 

Associate’s degree or equivalent from 2-year college (preferred) 

At least 5 years of related experience and/or training (preferred) 

Mechanical assembly skills and ability to read blueprints/manuals/electrical schematics  

Strong mechanical troubleshooting, calibration, and maintenance skills and some electrical aptitude  

Excellent communication skills paired with the ability to effectively engage with both internal and external customers at all levels  

Ability to work successfully with little to no direct supervision  

Effective time management and cost control skills  

A clean driving record is required (company car is provided)  

Availability to travel daily Monday to Friday within an assigned territory  

Ability to occasionally lift or move up to 50 lbs  

Familiarity with Microsoft Office applications.  

Walking extended distances  

Standing for extended times up to 75% of the day 

This role requires up to 50% travel. 

  #CORP       

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