Skip to content

Open nowPosted 15 hours ago

Engagement Operations Specialist

Preply118 open roles

Where
Kyiv
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowEngagement Operations SpecialistPreply · Kyiv
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Preply's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Preply postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.2%30 days
This job: posted 15 hours ago

Preply median: 7 days open

The posting

WE POWER PEOPLE’S PROGRESS.

At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact.

We’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning. Today, 100,000+ tutors teach 90+ languages to learners in 180 countries - and we’re only getting started. As a category-defining company, we’re shaping what the future of learning looks like at global scale.

Every Preply lesson sparks change, fuels ambition, and drives progress that matters. Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day.

MEET THE TEAM!

The Supply Engagement team owns how Preply changes tutor behaviour at scale, through three channels: communications, community, and academy. You'll report directly to the Senior Manager of Supply Engagement and be part of a team of six.Some quarters you'll be making already-set plans happen operationally, for example a webinar series, networking event or a contest in the community. Other times, something new lands with no owner yet, and you take it on fully, end to end. Every project exists for one reason: to make tutors happier, help them succeed, or surface what they're telling us so we can improve our product, programs, and policy.

WHAT YOU’LL BE DOING

WHAT YOU'LL BE DOING:

- Own the operational part of all tutor-facing programs and projects end to end, for example running the annual tutor conference and the team's webinar series: source speakers, coordinate logistics, track what worked

- Drive new engagement projects end to end: From ideation to delivery

- Own the operational side of community activities: contests, awards, and story collections that keep tutors engaged

- Support Academy's LMS migration: coordinating the content shift, reviewing content, and building an AI workflow to speed it up

- Run focus groups, light research and data analysis to improve tutor experience across the channels and Preply

- Set up a reporting cadence that tracks how your programs are performing

The outcomes you'll own:

- Tutor engagement programs that deliver real value to the tutors who take part, across community, learning, and product launches.

- Tutor sentiment and trust: tutors feel motivated and want to keep coming back

- Tutor voice reaching the people who need it, so research and focus groups shape real decisions

- An operational backbone solid enough that the team moves fast and every program lands on time, whatever the scale

WHAT YOU NEED TO SUCCEED

- Hands-on experience planning and running complex events or programs that reached thousands of people, inside a team with real stakeholders and dependencies, not a small pilot managed informally

- 5+ years of experience is a reference point, but what matters more: have you actually planned, run, and landed something like this yourself

- Comfortable both executing someone else's plan with precision and taking full ownership of a project that has no plan yet

- Ability to build working trust with a new team fast, repeatedly, without formal authority to fall back on

- Strong stakeholder management and cross-functional collaboration skills, internal teams and external partners

- Analytical skills: comfortable pulling insight from research and focus groups, and using data to measure whether a program actually worked

- Strong written and spoken communication skills, with sharp judgment on tone

- Ability to build AI systems and workflows that replace repetitive manual work

- Proven experience in ...

NICE TO HAVE

- Strong user empathy: you understand how the programs you run affect a tutor's ability to earn and feel supported

- Familiarity with a learning management system such as Docebo, 360Learning, or Thinkific

- Experience in professional development or marketplace environments

- Experience in content creation, including learning content, and content ops.

WHY YOU’LL LOVE IT AT PREPLY

- An open, collaborative, dynamic, and diverse culture;

- A generous monthly allowance for lessons on http://preply.com/Preply.com http://Preply.com, Learning & Development budget, and time off for your self-development;

- A competitive financial package with equity, leave allowance, and health insurance;

- Access to free mental health support platforms;

- The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!)

OUR PRINCIPLES

- Care to change the world - We are passionate about our work and care deeply about its impact to be life changing.

- We do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience.

- Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.

- Now is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen.

- Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently.

- Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions.

- Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks.

- Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference.

- Challenge, disagree and commit - We value open and candid communication, even when we don’t fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made.

- One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress.

DIVERSITY, EQUITY, AND INCLUSION

Preply.com http://Preply.com is committed to creating an inclusive environment where people of diverse backgrounds can thrive. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed-Tech company. That means that Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Preply's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Preply's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Preply's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.