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Open nowFirst seen 5 days ago

Representante de Atención al Cliente Viajes (Remoto)

Prestige Travel Agency by Mich1,129 open roles

Where
New York City, New York, United States, Remote
Work mode
Remote
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Your applicationOpen nowRepresentante de Atención al Cliente Viajes (Remoto)Prestige Travel Agency by Mich · New York City, New York, United States, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Prestige Travel Agency by Mich's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Acerca del trabajo

Como Representante de Atención al Cliente de Viajes, desempeñarás un papel clave en el apoyo a nuestros clientes a lo largo de todo su viaje, desde el momento en que realizan su reserva hasta su regreso a casa. Ayudarás con consultas, resolverás problemas, proporcionarás actualizaciones sobre reservas y te asegurarás de que cada interacción refleje nuestro compromiso con un servicio excepcional.

Responsabilidades Clave

  • Responder de manera oportuna y profesional a las consultas de los clientes por correo electrónico, teléfono y plataformas de mensajería.
  • Asistir con las reservas de viajes, cambios, cancelaciones y solicitudes especiales.
  • Proporcionar información precisa sobre destinos, documentos de viaje y políticas de la agencia.
  • Dar seguimiento a los clientes para confirmar los detalles del viaje y su satisfacción.
  • Manejar inquietudes o quejas con empatía y habilidades para la resolución de problemas.

Candidato Ideal

  • Excelentes habilidades de comunicación verbal y escrita.
  • Sólida experiencia en atención al cliente (preferiblemente en viajes u hospitalidad).
  • Persona organizada, responsable y proactiva, con gran atención al detalle.
  • Cómodo/a con la tecnología y con capacidad para aprender rápidamente plataformas y sistemas de reservas.
  • Pasión por los viajes y por ayudar a otros a planificar experiencias inolvidables.

Beneficios

  • Trabajo 100 % remoto con horarios flexibles.
  • Oportunidades de crecimiento dentro de la agencia.
  • Beneficios de viaje y descuentos exclusivos de la industria.
  • Ambiente de equipo solidario con capacitación continua.

Si te apasionan los viajes y te encanta crear experiencias memorables para los demás, nos encantaría conocerte. ¡Postúlate hoy y comienza tu viaje con Prestige Travel Agency by Mich!

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Prestige Travel Agency by Mich's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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