Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 183 days ago

Customer Support Specialist - Sales Technology

price64 open roles

Where
Winnipeg, MB, Canada
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Support Specialist - Sales Technologyprice · Winnipeg, MB, Canada

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on price's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 183 days ago

The posting

Who We Are Price Industries Limited, North America’s leading manufacturer and distributor of air distribution products (www.priceindustries.com). The founding principles of Price have never changed – business integrity, first-class service, innovation and a commitment to people. Our dependable quality, reliable delivery, and knowledgeable follow-up service have made Price a market leader in supplying air distribution, critical controls, and noise control products. After more than 60 years, Price remains a privately held family company with a deep heritage and commitment to innovation and service. Our long-standing vision, values, and the Price way of doing business are the cornerstones of our success. We are a dynamic, progressive and innovative organization looking for new talent in our growing Winnipeg manufacturing facility. If you thrive on new challenges, and working in a friendly, team-driven environment, you should consider the following opportunity. What You Can Expect

Health and Dental - Employees and their families enjoy paid benefits covering an extensive list of medical and dental expenses and services. Employee and Family Assistance Program (EFAP) - You and your family will have free access to consultation and support for your mental, emotional and financial well-being PocketPills – You and your family will have free access to Canada’s first Digital Pharmacy, PocketPills enables you to call, text or email the pharmacy care team from wherever you are. You will enjoy free delivery of your prescriptions and vitamins straight to your home. Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage. Pension Matching Program - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary). Gym Subsidy Program - Employees are eligible for a gym membership reimbursement of up to $300 per year, this includes Fitness related App’s. As part of our Goals, Rewards, Improvement and Teamwork program qualifying teams can enjoy a monthly reward. Personal and Professional Development - We are committed to helping you reach your potential through training and education. Community Involvement - Generously supporting health, charities, youth, and education opportunities is our passion, and you’re invited to be a part of that. Our convenient Price Café offers free Tea and Coffee.

Reporting to: Sales Technology Leadership Team You will play a vital role in ensuring the seamless operation and continuous improvement of our web-based Sales Portal, supporting external users. This position focuses on day-to-day monitoring, service requests, and incident resolution while supporting various operational areas across the company. The ideal candidate brings strong application knowledge, troubleshooting expertise, and process analysis capabilities. The successful candidate’s responsibilities will include:

Provide application support for the company’s Sales Portal and other applications, including:

Data maintenance User account administration Daily monitoring Incident management Request fulfillment Root cause analysis

Ensure compliance with internal and external security standards by:

Following policies and procedures Performing periodic reporting

Conduct functional testing and maintain documentation to support new solution readiness Support continuous improvement by:

Assisting developers and analysts with enhancements Triaging tickets and collaborating with Product Leads and Customer Success teams

Maintain and update knowledge base articles and work instructions Communicate effectively with supported business areas

The ideal candidate for this position will have: 

3 to 5 years of application support experience in a SaaS, user-software, or manufacturing environment Post-secondary education in Computer Science, Information Systems, or equivalent

Technical Skills

Strong knowledge of large-scale SaaS platforms Experience with troubleshooting methodologies and root cause analysis Working knowledge of:

Programming languages Relational databases SharePoint, Progress, and SQL

Proficiency in Microsoft Office

Assets

Experience with Azure DevOps ITIL Certification Knowledge of financial/accounting processes in manufacturing Experience creating technical documentation and training materials

Core Competencies

Strong customer service mindset Excellent verbal and written communication skills Ability to prioritize in a fast-paced environment High attention to detail and accuracy Self-motivated with the ability to work independently and collaboratively

Should this excellent opportunity interest you, please submit your resume, including salary expectations.    Price Industries Limited hires on the basis of merit and is strongly committed to equity and diversity. We welcome applications from all qualified candidates, including all genders, Indigenous peoples, persons with disabilities, members of visible minorities, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. We are happy to provide reasonable accommodations throughout the selection process and while working at Price. If you require support applying online because you are a person with a disability, please contact us at [email protected] .     We appreciate the interest shown by all applicants, however only those being considered for an interview will be contacted. 

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against price's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on price's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    price's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.