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Open nowPosted 164 days ago

Customer Service Representative

Pricefox10 open roles

Where
Athens, Greece
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Your applicationOpen nowCustomer Service RepresentativePricefox · Athens, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Pricefox's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 164 days ago

The posting

About us:

Pricefox.gr is a Greek startup specializing in service comparison, backed by major shareholders Antenna Group and Samlino Group.

Our platform provides free online price comparisons for car insurance, home insurance, and energy providers. The mission is simple: help consumers find the best deals quickly and effortlessly, saving them both time and money.

Ready to take your career to the next level by joining an energetic team committed to delivering outstanding solutions to customers? 🦊

Let’s start with the role:

We are currently seeking motivated and ambitious Customer Service Representatives to join our team in Athens. Your mission is to assist customers to ensure a positive customer experience.

As a Customer Service Representative you will:

  • Manage incoming customer inquiries via phone, email, and chat.
  • Address and resolve customer issues and answer questions related to insurance products purchased through our online platform.
  • Provide prompt and effective service with professionalism, aiming for customer satisfaction.
  • Update and maintain customer information in the company's customer management (CRM) system.
  • Coordinate with Pricefox partners to address and fulfill customer requests.
  • Collaborate and support the sales department
  • Handle customer complaints, offering appropriate solutions within specified timeframes.

Requirements:

  • High school diploma or Bachelor’s degree
  • Fluency in Greek
  • You’re tech-savvy and comfortable using computers
  • Strong communication skills
  • Customer-centric approach

Benefits:

  • Fixed pay based on experience💸
  • Indefinite contract🎉
  • Training opportunities to continue growing with us🎯
  • Private medical plan🩺
  • Hybrid working Model 💼
  • Full-time, five-day workweek with rotating morning or afternoon shifts📅
  • A welcoming and vibrant team that celebrates success together🏆

Confidentiality Notice:

Your privacy matters to us. We handle every application with care and complete confidentiality.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Pricefox's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Pricefox's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Pricefox's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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