The posting
Our client is an award-winning luxury cruise line with one of the most loyal guest followings in travel. Their small ships reach harbors the large lines cannot, and guests come back voyage after voyage. The fleet is growing, a new commercial office is opening in West Palm Beach, and the North American sales organization is being built now.
They are hiring a Director of Sales to lead that growth. You will own the North American revenue number, build relationships with the travel advisor community, and lead a growing field sales team.
Location
This is a hybrid role. You can be based in the Miami or Palm Beach area, with regular time in the West Palm Beach office and frequent travel across the US and Canada.
What you will do
- Own the North American sales plan and the revenue number that comes with it
- Build and grow relationships with luxury travel advisors, agency owners, host agencies and consortia
- Lead, coach and grow a team of regional field sales managers
- Represent the brand at consortia conferences, trade shows and industry events
- Host ship inspections and fam trips, and turn them into bookings
- Work closely with Reservations and Marketing so advisors have what they need to sell
- Track pipeline and results, and report honestly on what is working
What we are looking for
- Proven sales leadership with a cruise line, hotel group, tour operator or other luxury travel supplier
- Established relationships with travel advisors, host agencies and consortia
- A track record of owning a sales number and hitting it
- Experience leading and developing a sales team
- A consultative, relationship-first style
- Confidence presenting to a room of advisors or to an agency owner one on one
- Willingness to travel regularly across the US and Canada
Why people take this job
The product already has the awards and the guest loyalty. What it needs is a leader who can put it in front of more advisors. This is a chance to build the North American sales organization for an established luxury brand at the start of a new chapter.
Benefits
- Medical, dental and vision insurance
- Short- and long-term disability, life and long-term care coverage
- Paid time off, including vacation, sick and personal days, company holidays, floating holidays and bereavement leave
- Two weeks of complimentary travel for you and a companion, per year
- Friends and family travel rates after six months of employment



