Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 45 hours ago

Onsite Customer Service Representative

PrimeSync Solutions22 open roles

Where
Angeles, Central Luzon, Philippines
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowOnsite Customer Service RepresentativePrimeSync Solutions · Angeles, Central Luzon, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PrimeSync Solutions's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 45 hours ago

The posting

About PrimeSync Solutions

PrimeSync Solutions is a fast-growing Business Process Outsourcing (BPO) company that excels in delivering innovative solutions to our clients. Committed to excellence, we are seeking experienced Customer Service Representatives to provide exceptional customer service solutions tailored to meet the unique needs of our esteemed client in the hospitality industry.

About the Job:

As a Customer Service Representative for PrimeSync Solutions, you'll be an integral part of our team, providing exceptional service to guests of one of our esteemed clients in the hotel and resort industries. Your primary responsibility will be to assist guests with inquiries, reservations, and requests through various communication channels, ensuring their satisfaction and enhancing their overall experience. With your strong communication skills and attention to detail, you'll contribute to our commitment to excellence and help create memorable moments for our guests. Join us in delivering innovative solutions and shaping the future of customer service in the hospitality industry!

Key Responsibilities:

  • Provide outstanding customer service to guests of the hotel and resort through various channels, including phone, email, and live chat.
  • Handle inquiries, complaints, and requests promptly and professionally, ensuring guest satisfaction and retention.
  • Assist guests with reservations, bookings, and inquiries related to accommodations, dining, entertainment, and other amenities offered by the resort.
  • Utilize excellent communication skills to effectively convey information about promotions, events, and special offers to guests.
  • Maintain accurate records of guest interactions and transactions in the customer relationship management (CRM) system.
  • Collaborate with other departments to resolve guest issues and enhance the overall guest experience.
  • Adhere to company policies and procedures, including privacy and security guidelines, to ensure compliance and protect guest information.
  • Continuously strive to meet and exceed performance targets and customer service metrics.

Requirements:

  • Minimum of 2 years of experience in a BPO or call center environment, preferably in a customer service role.
  • Exceptional communication skills, both verbal and written, with a clear and professional demeanor.
  • Ability to multitask and prioritize tasks in a fast-paced environment while maintaining attention to detail.
  • Proficiency in using computer applications and CRM systems.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • A passion for providing excellent customer service and a genuine desire to enhance the guest experience.
  • Previous experience in the hospitality or gaming industry is a plus.

Benefits:

  • Competitive salary
  • Bi-weekly payout
  • Opportunities for professional development and career growth.

Ready to deliver exceptional service in the vibrant world of hospitality?

Join our team and be the voice of luxury, assisting guests with inquiries and reservations. If you're passionate about hospitality and thrive in delivering top-notch service, apply now!

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against PrimeSync Solutions's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on PrimeSync Solutions's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    PrimeSync Solutions's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.