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Open nowFirst seen 3 days ago

Remote - Inbound Customer Service Representative (100% Remote/WFH)

PrimeSync Solutions22 open roles

Where
Manila, NCR, Philippines, Remote
Work mode
Remote
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Your applicationOpen nowRemote - Inbound Customer Service Representative (100% Remote/WFH)PrimeSync Solutions · Manila, NCR, Philippines, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PrimeSync Solutions's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Join our team as an Inbound Customer Service Representative and work from the comfort of your home! If you're passionate about providing exceptional customer experiences and thrive in a remote work environment, we want to hear from you. Apply now and take the first step towards an exciting career with our fast-growing BPO company

About PrimeSync Solutions

PrimeSync Solutions is a fast growing Business Process Outsourcing (BPO) company that excels in delivering innovative solutions to our clients. Committed to excellence, we are seeking a highly experiencedAppointment Setter.

About the Job:

  • Handle inbound customer inquiries via phone in a professional and timely manner.
  • Provide accurate information and solutions to customers' questions, concerns, and issues.
  • Assist customers with product inquiries, account management, order processing, and troubleshooting.
  • Effectively resolve customer complaints and escalations with empathy and efficiency.
  • Document all customer interactions and transactions accurately in the CRM system.
  • Collaborate with team members and other departments to ensure seamless customer experiences.
  • Meet or exceed established performance metrics, including quality, productivity, and customer satisfaction targets.

Requirements:

  • At least 2 years of relevant experience in customer service, preferably in a call center or BPO environment.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficiency in using CRM software and other relevant tools.
  • High school diploma or equivalent; college degree preferred.
  • Availability to work flexible schedules, including evenings, weekends, and holidays.
  • Reliable high-speed internet connection and a quiet workspace for remote work.

Benefits:

  • Competitive salary
  • 100% Remote work set-up.
  • Opportunities for professional development and career growth.

How to Apply:

Please send your resume to [email protected] with the subject line Application for [Job Title].

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against PrimeSync Solutions's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on PrimeSync Solutions's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    PrimeSync Solutions's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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