Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 3 days ago

Customer Success Manager (Los Angeles)

Prisms VR11 open roles

Where
Los Angeles, California, United States, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Success Manager (Los Angeles)Prisms VR · Los Angeles, California, United States, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Prisms VR's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted 3 days ago

The posting

Our Mission

Prisms VR is a San Francisco-based team of educators, game developers, and engineers transforming K12 STEM education through experiential real-world problem-solving powered by the next generation of spatial computing. We utilize adaptive Virtual Reality (VR) to engage, inspire, and open pathways to creative problem-solving to rapidly improve engagement and proficiencies in Math and Science across our country and beyond. Our mission is to break down barriers to access and build STEM proficiencies at scale for all students, worldwide.

The Job

Customer Success Manager

Job Description

Prisms is currently seeking a Customer Success Manager to enable the successful integration and implementation of our Immersive Virtual Reality instructional model in secondary math & science classrooms. Working alongside the Head of Customer Experience, you will own account health, relationships, and renewals. You will interface directly with District Leaders to drive & ensure the successful adoption of Prisms.

Prisms is a rapidly growing start-up with incredible ambition and sky high standards for excellence. We are building a company that we believe will legitimately change the world of K-12 education. Joining now means you will have tremendous agency but also tremendous responsibility to refine, contribute to, and ultimately execute our shared vision of what’s possible in K-12 math & science classrooms through the use of cutting edge immersive technology.

Key Responsibilities

  • Quarterback partner relationships from pre-sale to close to renewal & expansion
  • Maintain visibility into overall account health to prioritize, minimize churn, and maximize NRR
  • Partner effectively with internal teams: content and development; technical operations; curriculum & instruction; to design and sustain a comprehensive, scalable implementation apparatus that will drive successful customer adoption
  • Conduct QA review of content and instructional support tools while actively monitoring implementation through ongoing data analysis & meetings with key stakeholders

Requirements

  • Must reside in or near Los Angeles.
  • Commitment to transforming and reimagining STEM education
  • Bachelor’s degree in a STEM field or a Master’s degree in STEM education preferred
  • 2-5 years of Grades 6-12 teaching experience preferred
  • 2-5 years of Customer Success or Account Executive experience at a start-up/growth enterprise preferred
  • A clear and process-oriented communicator who can deliver thoughtful, meaningful presentations to diverse groups of stakeholders
  • Highly motivated and skilled at working individually and collaborating with a cross-functional team
  • Exceptional written and verbal communication skills
  • Ability to travel 1-2x per month (typically 1-3 days per trip)

Equal Opportunity Workplace

Prisms is an equal-opportunity employer committed to providing an equitable and inclusive work environment that ensures that all applicants and team members are treated with dignity and respect. We will not tolerate any type of discrimination or harassment directed at any applicant or employee because of their gender, race, religion, age, disability, national origin, ancestry, sexual orientation, veteran, family, or parental status, or any other protected group characteristic. This equal opportunity and nondiscrimination policy applies to all aspects of employment including recruitment, hiring, promotions, discipline, terminations, wage and salary administration, benefits, and training.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Prisms VR's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Prisms VR's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Prisms VR's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.