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Open nowPosted 2 days ago

Klantendienstmedewerker mutualiteit

PROMAN

Where
Brugge, Belgium
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Your applicationOpen nowKlantendienstmedewerker mutualiteitPROMAN · Brugge, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PROMAN's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.6% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 13.6%7 days
  4. 21.9%14 days
  5. 36.9%30 days
  6. 59.0%60 days
This job: posted 2 days ago

The posting

Wil je klanten telefonisch helpen met vragen over administratie, facturen en dienstverlening?

Als klantenadviseur in het servicecenter ondersteun je dagelijks mensen die op zoek zijn naar een duidelijke oplossing.

Je krijgt een uitgebreide opleiding en werkt vanuit Gent, Brugge of Wilrijk.

Zoek je een functie met klantcontact, vaste werkuren en doorgroeikansen richting een mogelijk vast contract, dan is deze vacature iets voor jou.

Wij bieden

  • Opstart via interim met mogelijkheid tot een vast contract op basis van prestaties.
  • Uitgebreide opleiding en onboarding in Gent gedurende de eerste weken.
  • 36/38-urenweek met ADV-dagen.
  • Thuiswerk mogelijk na de opleidingsperiode, tot maximaal 3 dagen per week.
  • Maaltijdcheques bovenop je loon.
  • Werkuren tussen 8u30 en maximaal 17u30, zonder weekendwerk.

Wij vragen

  • Je spreekt Nederlands en kan klanten ook verder helpen in het Frans en Engels.
  • Je hebt bij voorkeur ervaring in customer service, callcenterwerk of een commerciële binnendienstfunctie.
  • Je werkt vlot met verschillende digitale systemen tegelijk.
  • Je hebt ervaring met KPI’s of prestatiegerichte omgevingen.
  • Je kan professioneel omgaan met klachten, stressvolle situaties en moeilijke gesprekken.
  • Je beschikt minimaal over een diploma secundair onderwijs (A2).
  • Je bent beschikbaar voor een vaste opstartdatum en volgt de verplichte opleiding in Gent.

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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