The posting
Virtual Claims Officer (Healthcare) Full Time (38 hrs/week)
Work from Home| Remote | Australian Hours | Long-term Opportunity
ProSource is seeking an experienced Virtual Assistant (VA) to support our valued Therapy, in a part-time Claims Officer role initially with scope to grow full time pending performance. We are looking for a reliable, detail-oriented professional with a healthcare background to assist with medical data entry, email management, claims processing, and reporting.
About the Role:
Schedule:
- 1020 hours per week to start with scope to go full time quickly
- Mondays, Wednesdays, and Fridays initially with scope to go Monday to Friday.
- Must be available during Australian business hours (Queensland time)
- Must attend 8:30 AM team meetings in the team (QLD time)
Key Responsibilities:
- Populate Word document templates with medical data from records and legal briefs
- Manage client emails and communications
- Ensure accuracy, privacy, and security in handling sensitive patient data
What We’re Looking For:
- Experience in healthcare administration (minimum 2 years preferred)
- Previous use of medical software such as SharePoint, Cliniko , and Zanda
- Strong communication skills, especially for status updates and issue escalation
- High level of integrity and strict adherence to privacy protocols
- Reliable internet and power setup (office-based access is a plus)
- Comfortable working independently and following detailed procedures
- Ability to work Australian hours
Why Join ProSource?
At ProSource, we connect talented VAs with businesses who value professionalism and security. Our VAs receive:
- Opportunities to work with clients in the healthcare sector
- Consistent, long-term roles with growth potential
- Support from a dedicated team that understands virtual work challenges
- Fantastic Australian clients and daytime shifts!
How to Apply:
If you have the skills and experience we're looking for, we'd love to hear from you!
Submit your resume and a short introduction video highlighting your healthcare experience and availability.
Applications close Wednesday 5th March, with interviews scheduled for Thursday 6th March.
Join us and be part of a trusted team supporting meaningful work in healthcare administration!



