Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 56 days ago

Manager, Implementation & Operations

Protocol Behavioral Health11 open roles

Pay
$95,000 – $115,000 a year
Where
United States
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowManager, Implementation & OperationsProtocol Behavioral Health · United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Protocol Behavioral Health's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Protocol Behavioral Health postings stay open a median of 14 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.1%30 days
This job: posted 56 days ago

Protocol Behavioral Health median: 14 days open

The posting

ABOUT PROTOCOL BEHAVIORAL HEALTH

Our mission is to make cancer care better for patients, providers, and payers — improving outcomes through specialized behavioral health and supportive care, embedded within oncology care teams.

A cancer diagnosis changes everything, not just a patient's physical health, and we exist to make sure their emotional needs are met alongside their treatment, not as an afterthought. We do this by partnering directly with oncology clinics and cancer centers and using the collaborative care model to bring mental health support into the room where cancer care already happens. That means patients get support earlier and more consistently and providers get a partner equipped to handle the mental health care their patients need.

Our team is built by experienced healthcare operators and executives who have built and scaled partnerships across behavioral health, oncology, and value-based care. We're a fast-growing, early-stage company, and every new partnership moves us closer to making specialized behavioral health a standard part of cancer care.

ABOUT THE ROLE

The Manager, Implementation & Operations will serve as the primary point person for new partner implementations, translating partnership structure and market-specific nuances into a clear, executable plan and driving it from kickoff through go-live and into steady-state operations. This role sits at the intersection of external partner management and internal cross-functional execution, working closely with clinical, operations, and technology teams to keep workstreams aligned and launches on track.

Reporting to the Senior Director, Business Operations, this role begins with project management support while learning Protocol's model directly, then transitions to independently owning implementations. The ideal candidate is a structured, proactive executor who thrives in ambiguity and owns outcomes rather than just tasks.

Additionally, this role will be responsible for broader business operations initiatives outside of implementation work. Time and focus will flex between active implementations and operations projects as volume rises and falls, with room to take on higher-level ownership of select work across toolkits, playbooks, and cross-team processes.

IN THIS ROLE, YOU WILL:

- Serve as the primary point person for new partner implementations — leading partner meetings, building and maintaining project plans, and coordinating technology setup end to end

- Own up to two concurrent client implementations once fully ramped, including onsite support during launch and oversight of education and marketing material delivery

- Translate partnership structure and market- or partner-specific nuances into a clear, executable plan, anticipating risks early and driving mitigation plans without waiting to be asked

- Lead complex partner implementation conversations as a proactive problem solver — someone who surfaces issues and drives them to resolution, not just a project manager keeping things on track

- Own implementation outcomes, not just task completion — finding the problems and having the hard conversations, not simply keeping things on track

- Refine/Iterate on current implementation project management templates and the existing implementation playbook

- Flex time and focus between implementation work and business operations projects as implementation volume speeds up and slows down

- Take higher-level ownership of select work currently managed by the broader operations team — including optimizing toolkits and playbooks and improving manual processes — partnering cross-functionally to increase efficiency across operations and the clinical team

WHO WE'RE LOOKING FOR:

- 4-6 years of experience with a track record of owning implementations end to end

- Healthcare implementation experience, ideally within a managed-services model; SaaS implementation experience also considered, provided there is strong operational (not just project management) ownership

- Working knowledge of how a clinic functions, including revenue cycle fundamentals, and experience or aptitude for driving provider behavior change

- Familiarity with Electronic Medical Record (EMR) or Electronic Health Record (EHR) systems and the technical aspects of implementation

- A proactive problem solver who identifies issues and leads the conversations to resolve them, rather than operating solely as a project manager

- Demonstrated ability to independently drive work forward, solve problems, and manage ambiguity

- Comfortable holding multiple concurrent workstreams and flexing between client-facing implementation work and internal business operations projects

- Strong project management fundamentals — building and iterating on project plans, templates, and playbooks — paired with excellent relationship-management and communication skills to lead partner-facing meetings independently

- Ability to travel 20%-30% as needed to support onsite launches and partner meetings

PREFERRED QUALIFICATIONS:

- Prior experience in oncology, behavioral health, or value-based care settings

- Experience in a high-growth, early-stage healthcare services startup environment

- Background in management consulting within healthcare

- Experience performance analyses and translating data/findings into operational workflows

- Entrepreneurial spirit

WHY WORK AT PROTOCOL?

Working at Protocol Behavioral Health means joining a purpose-driven team at the forefront of transforming cancer care through compassionate, integrated mental health support. Every team member plays a vital role in addressing one of the most overlooked challenges in oncology: ensuring patients have timely access to high-quality behavioral health care. With a leadership team composed of seasoned experts from top healthcare and behavioral health organizations, Protocol offers a rare opportunity to learn from the best while helping build something truly meaningful from the ground up.

We foster a collaborative, mission-first culture where innovation, empathy, and excellence are not just encouraged, they’re expected. Employees benefit from flexible hybrid work, competitive healthcare coverage, generous paid time off, and the fulfillment of knowing their work directly improves lives. If you’re looking to grow professionally while making a tangible difference in healthcare, Protocol could be a great fit for you.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Protocol Behavioral Health's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Protocol Behavioral Health's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Protocol Behavioral Health's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.