The posting
Job Description
Under the direction of the Executive Director Quality, this position will be responsible for planning, implementing, and managing the ministry quality improvement program. This role provides leadership in advancing clinical and operational excellence, ensuring compliance with quality accreditation and regulatory standards, and fostering a culture of continuous improvement across all departments.
This position exercises autonomous and independent judgment and discretion with agreed upon limitations to take actions needed to achieve success by using their education, experience, and knowledge to make decision. They serve as a key liaison between Quality Improvement, core leaders, caregivers, and system teams. The Senior Manager position provides specialized guidance and tools to train, oversee, mentor and coach managers and supervisors in the work they are responsible for.
Providence caregivers are not simply valued – they’re invaluable. Join our team at St. Joseph Medical Centerand thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
- Bachelor's Degree in Healthcare or Business, or 6 years of leadership experience, or 8 years of experience in Quality Improvement and HEDIS measures.
- 8 years of experience in Quality Improvement.
- 2 years of management/leadership experience managing people and/or teams.
- Demonstrated track record in performance excellence, including knowledge of methodology and tools.
- Strong coordination, organization, direction, and facilitation skills, with demonstrated experience managing complex projects for a variety of stakeholders.
- Experience planning and facilitating teams toward a common vision and developing strategies and plans to accomplish objectives.
Preferred Qualifications:
- Master's Degree in Healthcare, Business, Business Administration, Public Health, Healthcare Administration, Nursing, or Health Science.
- Upon hire: Lean Certification.
- Upon hire: Certified Professional in Healthcare Quality (CPHQ).
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Us
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond.
Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
