The posting
Job Classification:
Investment Management - Investment Operations
A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE
As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.
We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers!
If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today.
At PGIM, You Can!
What you will do
PGIM is a global asset manager offering active solutions across various markets including Public and Private. Our operations organization plays a critical role in supporting clients, investment professionals, and business partners across the firm. The Client Operations team serves as the operational bridge between our clients, investment teams, and service providers. The team is responsible for ensuring client activity and operational changes are communicated, coordinated, and implemented accurately throughout the lifecycle of an account.
Within Client Operations, the Cash Flow Management Team serves as a critical link between our clients, investment professionals, and operational partners. The team oversees subscription and redemption activity across a diverse range of products and client types, including institutional advisory accounts, retail funds, UCITS/QIFs, commingled funds, and general account portfolios. Acting as a central point of coordination, team members collaborate with clients, fund administrators, portfolio managers, traders, client management professionals, and operations teams to ensure client instructions are accurately communicated and seamlessly executed.
This highly visible role offers broad exposure to PGIM's products, clients, and investment processes while providing the opportunity to develop expertise across client operations, relationship management, and investment operations. Successful candidates will thrive in a fast-paced, collaborative environment that values strong communication, analytical thinking, problem-solving, and a commitment to delivering an exceptional client experience
This position is based in our office in Newark, NJ and will follow a hybrid schedule. Our organization follows a hybrid work structure ( 3 days in office) where employees can work remotely and/ from the office, as needed, based on demands of specific tasks or personal work preferences. Working from the office is encouraged when working on tasks that require a high degree of collaboration.
What you can expect
- Exposure to a wide range of client structures, products, and investment vehicles across the PGIM platform.
- Frequent interaction with clients, fund administrators, portfolio managers, traders, client management professionals, and senior operations leaders.
- Opportunity to develop deep knowledge of how client activity impacts portfolio management, trading, and operational workflows.
- Visibility across the full lifecycle of investment operations, from client instruction through execution and settlement support.
- A highly collaborative environment where relationship management, problem-solving, and continuous improvement are key to success.
- Serve as a primary operational contact for clients, fund administrators, and internal business partners regarding subscription and redemption activity.
- Review and analyze client cash flow instructions and ensure complete, accurate, and timely communication to investment teams.
- Coordinate closely with Portfolio Management, Trading, Client Management, and Operations teams to support client-directed cash activity.
- Monitor incoming communications, reporting, and workflow tools to ensure cash flow events are properly captured and reflected within operational systems.
- Build and maintain strong relationships with external fund administrators and service providers to facilitate effective communication and timely issue resolution.
- Investigate operational exceptions, data discrepancies, and communication gaps, driving solutions through collaboration with stakeholders.
- Partner with technology and operations teams to strengthen controls, improve workflows, and identify automation opportunities that enhance operational efficiency.
- Support business initiatives, new product launches, and operational change management efforts impacting client cash flow activity.
- Maintain and enhance procedures, controls, and documentation to ensure a strong operational risk and governance framework.
- Contribute to cross-functional projects and provide support to the broader Client Operations team as needed.
What you will bring
- Bachelor's degree with strong academic performance.
- 3+ years of relevant experience in operations, financial services, asset management, or client servicing is preferred; however, candidates with strong analytical skills and a demonstrated interest in financial markets and investment operations are encouraged to apply.
- Strong analytical and problem-solving skills with the ability to assess risk and make sound recommendations.
- Excellent written and verbal communication skills with the ability to interact effectively with internal and external stakeholders.
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
- Strong interpersonal skills and a client-focused mindset.
- Proven ability to work independently while collaborating effectively across teams.
- Demonstrated interest in process improvement, operational excellence, and delivering high-quality client service.
What will set you apart?
The successful candidate is curious, collaborative, and client-focused. They enjoy working at the intersection of clients, investments, and operations and thrive in a dynamic environment where communication, problem-solving, and attention to detail drive successful outcomes.
*PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.
Note: Prudential is required by state-specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $85,000 to $100,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.
What we offer you:
- Market competitive base salaries, with a yearly bonus potential at every level.
- Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
- 401(k) plan with company match (up to 4%).
- Company-funded pension plan.
- Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
- Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
- Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
- Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.
To maintain the integrity and security of our hiring process, Prudential may use identity verification technologies. Your consent will be obtained before any verification takes place.
If you need an accommodation to complete the application process, please email [email protected].
If you are experiencing a technical issue with your application or an assessment, please email [email protected] to request assistance.
