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Open nowPosted 3 days ago

Agency Digital Transformation Manager (1 Year Contract)

PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED

Pay
SGD 6,000 – SGD 8,500 a month
Where
West, Singapore
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Your applicationOpen nowAgency Digital Transformation Manager (1 Year Contract)PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED · West, Singapore

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 3 days ago

The posting

Key Responsibilities:

Digital Design & Product Ownership

  • Lead business design, requirements, and standards for digital initiatives central to agency productivity and recruitment.
  • Translate agent and leader needs into platform features that are scalable and fit‑for‑purpose.

Delivery Governance & Readiness

  • Lead design of business requirements, UAT, release readiness, defect management, and platform performance evaluation.
  • Define adoption criteria and ensure features meet business value outcomes.

Cross‑Functional Orchestration

  • Coordinate delivery across Digital Enablement, Tech, Data, Finance, Group Agency, Group Tech and agency force stakeholders.
  • Align roadmap and execution cycles across functions to avoid bottlenecks.
  • Maintain structured communication across teams to ensure alignment of roadmaps, timelines, and dependencies.

Adoption & Agency Force Activation

  • Drive adoption strategies, segmentation insights, training plans, and behavioural nudges to embed digital usage amongst the agency force.
  • Provide insights and recommendations to improve feature design, usage behaviour, and overall platform performance.
  • Partner with Agency Leaders to ensure solutions are used effectively.

Strategic Planning & Stakeholder Management

  • Support of Head of AST in business planning, QBPR, Steering Committee and performance reporting for digital initiatives.
  • Work with Head of AST to provide structured updates and insights to CAO, CITO, and CSTO stakeholders.

Qualifications & Experience

  • Bachelor’s degree in business, Technology, Digital, or related field.
  • 6-9 years' experience in digital product ownership, agency/distribution strategy, or transformation in financial services.
  • Proven track record in leading digital delivery with cross‑functional stakeholders.
  • Experience driving digital adoption within sales or distribution ecosystems is a strong advantage.
  • Strong understanding of agency sales dynamics and frontline needs.

Key Skills & Traits

  • Strong product ownership and digital design capability
  • Excellent cross‑functional influence and stakeholder management
  • Data‑driven mindset with comfort in qualitative and quantitative insights
  • Strong communication skills with ability to synthesize complexity
  • Practical understanding of agency workflows and sales behaviour
  • High resilience, structured thinking, and execution discipline

Posting text belongs to the employer. Removal requests: contact us.

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