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Open nowPosted today

Manager (Access & Analytics)

PSA CORPORATION LIMITED

Pay
SGD 6,000 – SGD 9,000 a month
Where
West, Singapore
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Your applicationOpen nowManager (Access & Analytics)PSA CORPORATION LIMITED · West, Singapore
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted today

The posting

Join us in leading secure, efficient and customer-focused access services within a dynamic operating environment. This role offers the opportunity to drive operational excellence, digital transformation and data-driven decision-making while working closely with cross-functional stakeholders.

Key Responsibilities:

  • Lead the end-to-end operations of the PSA Pass Centre, ensuring efficient, secure and customer-focused service delivery
  • Drive access governance through robust policies, controls and compliance frameworks
  • Lead digitalisation and process improvement initiatives to enhance operational efficiency and user experience
  • Use data and analytics to identify trends, improve performance and support business decisions
  • Manage projects involving access systems, digital services and operational transformation
  • Partner with internal and external stakeholders to deliver secure and practical access solutions
  • Oversee risk management, audits and compliance activities to safeguard operational integrity
  • Develop and inspire a high-performing team while managing vendor and service partner relationships

Requirements:

  • Degree in Business, Operations Management, Security Management, IT or a related discipline
  • Experience leading operational teams in access control, security, customer service or similar environments
  • Strong understanding of governance, compliance, risk management and operational controls
  • Experience in digital transformation, process improvement or system implementation projects
  • Strong analytical, stakeholder management and communication skills
  • Proven ability to balance security requirements with operational and customer needs
  • Experience in maritime, logistics, transportation or critical infrastructure sectors will be an advantage

*Only shortlisted candidates will be notified.

Posting text belongs to the employer. Removal requests: contact us.

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