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Open nowPosted 1777 days ago

Testing Team Lead

PTP35 open roles

Where
Sacramento, CA, US
Work mode
On site
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Your applicationOpen nowTesting Team LeadPTP · Sacramento, CA, US
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Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 1777 days ago

The posting

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Testing Team Lead to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. The successful candidate will demonstrate an ability to champion the customer experience, demonstrate skill in managing multiple functional area interests, and have a demonstrated skill set and passion for testing.

Tasks and Responsibilities

  • Effectively leading a small team of testers to meet project deadlines
  • Planning web and IVR test efforts to complete the customer experience
  • Developing and leading others to develop test plans (test cases and test scripts)
  • Identifying testing efforts required based on design documents
  • Balancing test resources across multiple functional areas and releases
  • Working with project tools (Microsoft TFS) for test management, and reporting, and daily execution, and training others where needed
  • Identifying areas for test automation and develop test automation configuration and scripts
  • Holding and leading test review meetings with clients and staff
  • Anticipating tasks to meet schedule deadlines and resolving issues to avoid delays
  • Monitoring test progress by constantly assessing the work assigned to each of the resources and re-balancing or re-allocating as required
  • Conducting test team meetings and presenting testing status to managers
  • Creating a fun and conducive working environment for maximum throughput

Required Skills

  • Bachelor's degree in a Computer Science, IT Management, or related field
  • Minimum 4 years of experience planning, executing, and reporting test efforts
  • Minimum 4 years of experience writing test cases and test scripts for web applications
  • Experience with QA strategies and best practices for web application testing
  • Experience writing SQL queries to condition and access test data and to validate results
  • Strong interpersonal communication skills and an ability to lead client meetings and reviews
  • Excellent verbal and written communication skills and the ability to interact with a diverse group including executives, managers, and subject matter experts (technical and non-technical)

Desired Skills

  • Previous State of California government testing experience
  • Experience with Microsoft Team Foundation Server or Azure DevOps ALM tools, including Microsoft Test Manager or Azure Test Plans
  • Experience with IVR (Interactive Voice Response) testing
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