The posting
Company Description
Since opening our first self-storage facility in 1972, Public Storage has grown to become the world’s largest owner and operator of self-storage facilities. With thousands of locations across the United States and Europe and more than 170 million net rentable square feet, we are also among the largest landlords globally.
Recognized as a Great Place to Work by the Great Place to Work Institute, Public Storage is a member of the S&P 500 and FT Global 500. Our common and preferred stock is traded on the New York Stock Exchange.
As the nation’s leading self-storage provider, we are known for our iconic orange doors and our commitment to delivering simple, reliable storage solutions to millions of customers. We are expanding our creative team to help strengthen and evolve a consistent, engaging visual brand presence.
Job Description
Revenue Strategy & Enterprise Leadership
- Develop and lead the enterprise revenue management strategy to optimize revenue growth, occupancy, pricing, customer acquisition, and long-term portfolio performance.
- Serve as the senior subject matter expert for pricing, demand forecasting, inventory optimization, and revenue performance.
- Translate enterprise growth objectives into actionable revenue strategies across markets, customer segments, channels, and properties.
- Identify emerging revenue opportunities, performance gaps, and market trends and recommend actions to accelerate growth.
- Balance near-term revenue optimization with customer value, competitive positioning, occupancy, and long-term asset performance.
- Provide executive leadership with clear insights into revenue performance, opportunities, risks, and recommended actions.
Pricing & Revenue Optimization
- Lead the development and execution of sophisticated pricing and revenue optimization strategies across the Public Storage portfolio.
- Establish pricing architecture and decision frameworks that respond dynamically to demand, occupancy, seasonality, customer behavior, competitive conditions, and local market dynamics.
- Optimize the relationship between rental rates, occupancy, customer acquisition, existing customer economics, promotions, and inventory availability.
- Evaluate price elasticity and customer response to inform pricing decisions and maximize revenue potential.
- Establish disciplined experimentation and testing methodologies to continuously improve revenue outcomes.
- Ensure pricing strategies can be executed effectively at scale while allowing appropriate market-level differentiation.
Forecasting, Analytics & Decision Science
- Advance forecasting capabilities to improve visibility into demand, revenue, occupancy, customer behavior, and portfolio performance.
- Partner with Data & Analytics and Technology teams to leverage advanced analytics, machine learning, AI, and predictive modeling to enhance revenue management decisions.
- Establish key revenue management metrics, dashboards, and leading indicators to identify opportunities and risks early.
- Build frameworks that convert large and complex datasets into actionable commercial insights.
- Evaluate model performance and ensure revenue management algorithms and tools continuously evolve with changing business and market conditions.
- Create an environment where decisions are grounded in data while incorporating sound commercial judgment.
Market & Customer Intelligence
- Develop a deep understanding of customer demand, purchasing behavior, competitive dynamics, and local market conditions.
- Partner closely with Marketing to connect pricing, demand generation, digital acquisition, promotions, customer segmentation, and conversion strategies.
- Identify differences in customer willingness to pay and demand patterns across markets, channels, products, and customer segments.
- Monitor competitive pricing and broader economic and industry trends to anticipate changes in demand.
- Use customer and market insights to inform revenue strategy, product offerings, promotional decisions, and investment priorities.
Cross-Functional Business Partnership
- Partner with the Chief Revenue Management and Marketing Officer to establish an integrated approach to revenue management, marketing, customer acquisition, and growth.
- Collaborate with Operations leaders to ensure revenue strategies reflect market realities and can be effectively executed across the portfolio.
- Partner with Finance on revenue forecasting, annual planning, budgeting, and performance management.
- Work closely with Technology, Digital, and Data & Analytics teams to define and prioritize revenue management capabilities, platforms, and technology investments.
- Build strong relationships across the enterprise and influence senior leaders through data, business insight, and compelling recommendations.
- Ensure revenue management is integrated into strategic planning and major business decisions.
Technology, Innovation & Capability Building
- Define the future-state vision and roadmap for Public Storage’s revenue management capabilities.
- Champion the use of automation, advanced analytics, AI, and machine learning to increase decision quality, speed, scalability, and precision.
- Partner with Technology to enhance pricing engines, forecasting tools, analytics platforms, and decision-support capabilities.
- Continuously assess emerging technologies, analytical methodologies, and revenue management practices that could create competitive advantage.
- Establish scalable processes, governance, and operating rhythms to support consistent revenue management execution across the enterprise.
Team & Organizational Leadership
- Leand and collaborate with the Revenue Management team, to build, lead, develop, and retain a high-performing revenue management organization.
- Establish clear accountabilities, performance expectations, and decision rights across the function.
- Develop next-generation revenue management, analytical, and commercial leadership capabilities.
- Foster a culture of intellectual curiosity, rigorous analysis, experimentation, accountability, collaboration, and continuous improvement.
- Build succession plans and a strong pipeline of talent for critical revenue management roles.
- Create an environment where teams challenge assumptions, learn quickly, and translate insights into action.
Key Measures of Success
Success in this role will be measured through the ability to:
- Deliver sustainable revenue and NOI growth.
- Optimize occupancy and pricing performance across the portfolio.
- Improve revenue per available unit and other key portfolio economics.
- Strengthen demand forecasting and revenue predictability.
- Improve customer acquisition economics and conversion through stronger integration of pricing and marketing.
- Increase the speed and quality of revenue management decisions.
- Expand the use and effectiveness of advanced analytics, AI, and automated decisioning.
- Identify and capture incremental revenue opportunities.
- Build strong enterprise partnerships and organizational confidence in revenue management recommendations.
- Develop a high-performing revenue management organization with strong leadership depth.
Qualifications
Required
- Bachelor’s degree in Business, Economics, Finance, Mathematics, Statistics, Engineering, Data Science, or a related discipline.
- 12+ years of progressive experience in revenue management, pricing, commercial strategy, analytics, or a related discipline, including significant senior leadership experience.
- Demonstrated successful leading revenue management or pricing strategies within a large-scale, multi-location, consumer-facing business.
- Deep expertise in pricing strategy, demand forecasting, revenue optimization, customer analytics, and performance management.
- Strong understanding of price elasticity, segmentation, inventory optimization, experimentation, and predictive analytics.
- Experience leveraging advanced analytics and technology to improve commercial decision-making.
- Proven ability to translate sophisticated analytical concepts into clear business recommendations for executive audiences.
- Experience building and leading high-performing analytical and commercial teams.
- Demonstrated ability to influence and drive results across organizational boundaries in a highly cross-functional environment.
- Exceptional business acumen, executive presence, communication skills, and strategic judgment.
Preferred
- Master’s degree or MBA.
- Experience within industries with sophisticated dynamic pricing or revenue management models, such as hospitality, airlines, travel, rental, real estate, e-commerce, retail, telecommunications, or other consumer businesses.
- Experience developing or transforming enterprise pricing and revenue management capabilities.
- Experience with machine learning, AI-enabled pricing, optimization models, and large-scale data environments.
- Experience operating within a geographically dispersed portfolio or network business.
Leadership Profile
The successful Vice President of Revenue Management will be:
Enterprise-minded — Thinks beyond the function and makes decisions based on what creates the greatest long-term value for Public Storage.
Commercially driven — Understands the connection between customer behavior, pricing, marketing, operations, and financial performance.
Analytically rigorous — Uses data and advanced analytics to challenge assumptions, identify opportunities, and improve decisions.
Strategic and decisive — Can move seamlessly between long-term strategy and near-term execution and knows when the organization has enough information to act.
Influential — Builds credibility with senior executives and communicates complex concepts in a simple, compelling, and actionable way.
Innovative — Continuously challenges existing approaches and identifies new technologies, models, and capabilities that can create competitive advantage.
Talent focused — Builds exceptional teams, develops future leaders, and creates clarity and accountability.
Results oriented — Maintains an unwavering focus on measurable business outcomes and sustainable value creation.
Additional Information
Workplace
One of our core values is working as OneTeam. We believe in the value of in-person collaboration while recognizing the importance of flexibility. Public Storage teammates are expected to work in the office five days per week, with the option to use up to three flexible remote-work days each month.
**Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without restrictions or requiring sponsorship now or in the future. We do not provide training plans or support for F-1 OPT, STEM OPT extensions, or future visa sponsorship.**
