The posting
Company description Heartbeat is a full-service agency for healthcare Challenger Brands. Challengers are playing a high-stakes game—they must battle behemoth market leaders, upend ingrained treatment habits, or transform a “me-too” product into “yes-please.” The agency is known for serving up distinctive strategies and differentiating approaches, ensuring clients’ market positions are uniquely owned. Heartbeat designs their organization around a 100% integration model, housing media, strategy, med comms, creative, technology, and even point of care/population health under the same roof for the tightest, most integrated campaigns possible. They price work based on outcomes, not outputs. Their innovative model delivers not only alignment, but powerful orchestration, greater efficiency, and maximum impact for every dollar spent—all the necessary elements for Challengers to triumph. That’s the philosophy, here’s the creds: 250+ employees between NYC & LA; 6 agency leaders with decades of tenure; a pile of awards from the likes of the Mannys, MM&M Awards, OMMAs, and Clios; an industry-leading commitment to diversity and inclusion (with a Med Ad News D&I Champion nod to match); and a President who dared to be quoted as saying, “We celebrate people who stand up and say, ‘You know what? This is dumb.' Damn straight. Overview Directors own editorial performance across the department, making the trade-offs that protect quality and momentum and strengthening how editorial work moves through the agency. They are accountable for the overall accuracy and integrity of the healthcare content the agency produces — copy that passes the scrutiny of client medical, legal, and regulatory committees and the FDA, and holds up on medical and scientific accuracy, spelling, grammar, and adherence to brand style guides. Directors bring deep editorial expertise, manage people effectively, and understand how the agency works across teams. This role leads editors at all levels. It serves as the point of contact for complex quality and client challenges. It also refines the editorial operating model to ensure reliable performance at scale. Directors are proactive, organized, and professional, and are a resource the wider agency relies on for editorial prowess. Responsibilities Skills Own editorial priorities and trade-offs across multiple brands and teams. Anticipate department-level risks and adjust staffing, sequencing, or focus accordingly. Make decisions that weigh quality, capacity, and risk across the full portfolio of brands. Hold a firm quality line while knowing when and how to flex standards to protect client outcomes. Oversee that staff read for clarity, grammar, and spelling; proofread; fact-check claims; and conform text to FDA regulations, AMA style, and client style. Detect patterns that could erode quality or capacity and address them early. Delivery Hold accountability for QC and editorial quality standards across the department. Lean in to edit day-to-day work during launches, label updates, and influx periods. Meet client deadlines without jeopardizing the integrity of the work. Manage tight deadlines while remaining solution focused and calm in high-tension situations. Recommend refinements to the editorial operating model and identify workflow and business process improvements within the department and at client interfaces. Lead the implementation of solutions that improve operating and business results. Knowledge Apply strong judgment across staffing, sequencing, and prioritization. Reinforce consistent use of tools, process, and editorial standards across brands. Help inform agency operations and SOPs to strengthen how work moves. Bring strong fact-checking skills and command of FDA regulations, AMA style, and client style. Work fluently across both digital and print materials and the systems that route them. Understand how editorial decisions affect timelines, budgets, and client relationships. Leadership Lead editors at all levels, setting clear expectations for performance and judgment. Serve as the escalation point for complex quality or client challenges. Evaluate and train staff, resolve staff issues, manage client needs and expectations, and foster a positive team atmosphere. Lead the editorial staff to excel, answering general and account-specific questions and coaching on time management and workload prioritization. Conduct performance reviews for editors who report to them and develop managing editors and associate directors who lead with strong judgment. Onboard staff within editorial and across disciplines, maintain org charts and onboarding materials, and deliver training. Build trust with senior stakeholders and clients through consistent editorial performance. Qualifications 4+ years of copyediting experience, ideally in medical advertising, publishing, or medical communications. Three or more years of managerial experience with direct reports. Experience across both digital and print materials. Facility with and familiarity with pharmaceutical marketing formats. Outstanding leadership, client service, and relationship-building skills. Strong interpersonal, communication, and presentation skills, and comfort with client contact. Ability to work autonomously, make sound decisions, assess talent and give feedback across the department. Proficiency with standard document software and online routing tools; Adobe Acrobat and presentation software desirable. Bachelor's degree in English, healthcare, communication, or science, or equivalent professional experience. Additional information Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected]. All your information will be kept confidential according to EEO guidelines. #LI-JH5 Compensation Range: USD $129,485.00 - USD $207,324.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/2/2026.
