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Open nowPosted today

Customer Service Representative

Puma719 open roles

Where
Prague Office
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Your applicationOpen nowCustomer Service RepresentativePuma · Prague Office

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Puma's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. Puma postings stay open a median of 21 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted today

Puma median: 21 days open

The posting

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION

Staneš se důležitou součástí týmu a budeš každodenní oporou našim zákazníkům i kolegům z dalších oddělení. Tvým cílem bude zajistit, aby zákazníci měli všechny potřebné informace včas a aby naše procesy běžely hladce.

Konkrétně budeš:

  • odpovídat za správnost, úplnost a včasnost dat v systému SAP, zejména v oblasti objednávek a dodávek;
  • spravovat zákaznická data v SAP, zakládat nové záznamy, aktualizovat je a dbát na jejich kvalitu;
  • nastavovat cenové podmínky a slevy pro zákazníky;
  • pomáhat s přípravou sell-inů; zodpovídat za přípravu vzorkoven, práce se vzorky a zajištění podkladů pro prezentace nových kolekcí;
  • zpracovávat požadavky zákazníků z portfolia Field Accounts Lifestyle v České republice a na Slovensku;
  • zasílat produktové informace, dodací listy, avíza o zásilkách a další podklady;
  • připravovat a zpracovávat podklady pro zalistování produktů do kolekcí i e-com platformy;
  • zpracovávat doobjednávky a podporovat prodejní aktivity;
  • spolupracovat s kolegy z obchodu, logistiky, financí i dalších týmů;
  • připravovat pravidelné reporty pro svého nadřízeného.

YOUR TALENT

  • zkušenosti z oblasti zákaznického servisu, administrativy nebo sales support alespoň 1 rok,
  • pokročilá znalost Excelu (databázové funkce, kontingenční tabulky),
  • smysl pro detail a schopnost pracovat s větším množstvím dat,
  • zkušenost s prací v SAP nebo jiném ERP systému,
  • velmi dobrou češtinu a angličtinu pro každodenní komunikaci v psané i mluvené formě,
  • organizační schopnosti a proaktivní přístup,
  • chuť spolupracovat a poskytovat zákazníkům ten nejlepší servis,
  • aktivní řidič (sk. B)

Nástup možný ihned.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,

gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at

PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal

opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000

employees worldwide.

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Puma's form

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    An application in CV Rocket: every answer filled in on the employer's form.

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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