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Open nowPosted 16 hours ago

EJECUTIVO POST VENTA - CUENCA - REEMPLAZO POR MATERNIDAD

Puntonet S.A.61 open roles

Where
Cuenca, Ecuador
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Your applicationOpen nowEJECUTIVO POST VENTA - CUENCA - REEMPLAZO POR MATERNIDADPuntonet S.A. · Cuenca, Ecuador

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Puntonet S.A.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. Puntonet S.A. postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 16 hours ago

Puntonet S.A. median: 7 days open

The posting

Propósito del Cargo:

  • Generar y mantener la relación con los clientes, garantizando la fidelización de los mismos, a través de la atencion de las diferentes solicitudes. Brindando el soporte a la gestión comercial, garantizando que los datos ingresados sean los correctos y completos.

Responsabilidades:

  • Garantizar que las solicitudes contengan todos los documentos necesarios del cliente y del producto/servicio, una vez procesado debe enviar a Activaciones para el registro del cambio y archivo de documentación.
  • Apoyar el cumplimiento del presupuesto de ventas a través del seguimiento a la facturación y el cierre efectivo de tickets y requerimientos y posteriormente el cobro de valores a los clientes dentro de los ciclos y tiempos definidos.
  • Atender y solucionar los requerimientos e inquitudes de los clientes corporativos a través de los diferentes canales de comunicación (upgrades, dowgrades, cambio de razón social, forma de pago, etc.), coordinar con las diferentes áreas la gestión de tickets ingresados y asegurar que se ejecuten en tiempo y en forma.
  • Validar permanenemente la información de clientes y/contactos, con la finalidad de mantener una base actualizada para garantizar el nivel contactabilidad en los procesos de comunicación.
  • Mantener comunicación continua con los clientes para conocer su nivel de satisfacción, resolver problemas y anticipar necesidades para disminuir el riesgo de churn.
  • Realizar contacto con los clientes para generar ingresos adicionales por nuevos servicios o incremento de existentes (PyMEs).

Requisitos:

  • Egresado o Profesional en carreras Administrativas, Comerciales, Ventas, Telecomunicaciones o afines.
  • Experiencia de 1 a 2 años en el mismo rol.

Conocimientos:

  • Excel
  • Customer Experience
  • Fidelización o Retención
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  1. A CV for this posting

    Written against Puntonet S.A.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Puntonet S.A.'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Puntonet S.A.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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