The posting
Roles & Responsibilities
- Design IT network deployments in collaboration with the Network Engineering team to accommodate IP camera infrastructure and access control.
- Track any bugs or system malfunctions while providing strong documentation of issues for team awareness.
- Develop proactive procedures for periodic system updates, testing and validation of functionality for all the IT equipment.
- Collaborate with Workplace Services, Real Estate, Physical Security and other build teams to provide planning, coordination, logistics and execution for network deployments to execute low-voltage and high-voltage planning.
- Provide documentation and cross-training for IT Ops team members on basic troubleshooting procedures, as well as best practices.
- Maintain hardware inventories and identify when equipment replacement purchases or upgrades are needed and escalate to corresponding team members.
- Maintain system configuration files and infrastructure “As-Builts” in collaboration workspaces such as Google Drive.
- Coordinate the end-to-end lifecycle of office ISP services, including circuit procurement, renewals, and service changes; maintain provider, circuit, support-contact and SLA records.
Required Skills & Experience
- 3-5 years of previous work experience in a similar role and a minimum of a high school diploma.
- Expertise in structured cabling (Cat5E, Cat6, Cat6A), optical fiber cable installation and data center deployments. Racking various types of network switches.
- General knowledge of power backup systems such as Eaton uninterrupted power supplies.
- Strong communication skills - written and oral.
- Willingness to work non-traditional hours and a modified work schedule.



