Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 2 days ago

Sales & CX Transformation, Director

pyebarkerfire299 open roles

Pay
$130,000 – $170,000 a year
Where
Alpharetta, GA
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSales & CX Transformation, Directorpyebarkerfire · Alpharetta, GA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on pyebarkerfire's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. pyebarkerfire postings stay open a median of 17 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 2 days ago

pyebarkerfire median: 17 days open

The posting

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

The Director, Sales & CX Transformation is responsible for leading the design, implementation, and adoption of future-state Sales, Marketing, and Customer Experience (CX) processes as part of the company's enterprise transformation initiatives. This role serves as the primary process owner for the Sales & CX workstream, overseeing the alignment of business processes, technology solutions, and operational requirements to drive efficiency, consistency, and an improved customer experience. The Director provides strategic and operational leadership across customer relationship management (CRM), quoting, contracts, lead management, customer onboarding, case management, and customer communications. Working closely with functional leaders, technology teams, and implementation partners, this role drives process standardization, system configuration alignment, data integrity, and organizational readiness to ensure successful deployment and long-term adoption of new enterprise solutions.

Essential Duties & Responsibilities:

  • Lead the design, standardization, and implementation of future-state Sales, Marketing, and Customer Experience processes aligned with enterprise transformation objectives.
  • Serve as the primary process owner for the Sales & CX workstream, providing direction on business requirements, process design, system configuration, and implementation priorities.
  • Oversee process design and integration across CRM, configure-price-quote (CPQ), contracts, campaign and lead management, customer onboarding, customer portals, case management, and customer communications.
  • Partner with Sales, Marketing, CX, IT, and other functional leaders to ensure processes and technology solutions support business needs, operational efficiency, and an improved customer experience.
  • Lead cross-functional subject-matter experts in defining requirements, validating future-state processes, resolving design gaps, and supporting implementation activities.
  • Collaborate with system integrators and technology teams to validate system configurations, prioritize enhancements, and ensure solutions align with approved business processes.
  • Oversee data quality, governance, and migration readiness for customer, account, lead, pipeline, and case-management information.
  • Direct user acceptance testing (UAT), including test planning, issue resolution, and business validation to ensure system readiness prior to deployment.
  • Drive organizational readiness, training, change management, and user adoption across Sales, Marketing, and CX functions through implementation, go-live, and post-deployment stabilization.
  • Monitor implementation progress, identify risks and dependencies, and provide recommendations and updates to enterprise transformation leadership and program governance teams.
  • Identify opportunities for continuous improvement, automation, and process optimization to enhance operational performance and customer experience

Education & Qualifications:

  • Bachelor's degree in Business Administration, Marketing, Information Systems, or a related field; advanced degree preferred.
  • 7+ years of progressive experience in sales operations, marketing operations, customer experience, business transformation, or related functions.
  • Experience leading or supporting large-scale ERP, CRM, or customer experience technology implementations.
  • Strong understanding of lead-to-opportunity, quote-to-cash, customer onboarding, and case-management processes.
  • Experience with CRM, CPQ, and customer experience platforms, including Oracle CX, Salesforce, or comparable enterprise solutions preferred.
  • Demonstrated ability to lead cross-functional teams, influence stakeholders, and drive process standardization across complex organizations.
  • Experience with business requirements gathering, process mapping, system configuration validation, user acceptance testing, and change management.
  • Strong analytical, problem-solving, and project management skills with the ability to manage competing priorities and complex initiatives.
  • Excellent communication, collaboration, and stakeholder management skills, including the ability to engage and influence senior leadership

Location: Remote (U.S. Based – All States Eligible)

Salary Range: $130,000 - $170,000 per year (Note: Final compensation will be determined based on experience, skills, and location)

Date the application window is anticipated to close: 12/31/2026

Benefits and Perks:

  • Excellent pay
  • Medical, dental, vision
  • Company paid life insurance
  • Company paid short-term disability
  • 401K with employer match
  • Paid vacation and company holidays
  • Training and Career Development
  • Company vehicle (if job applicable)
  • Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Our Commitment:

Pye-Barker is built on four core values – customer-bias, trust, respect, and commitment – that serve as the north star for how we conduct business within our community and across our branches. As a group, we promise to do what’s right by our customers, community, and one another, each and every day.

Our EEO Statement:

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against pyebarkerfire's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on pyebarkerfire's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    pyebarkerfire's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.