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Open nowFirst seen 3 days ago

EUC Specialist

Pyramid Global Technologies651 open roles

Where
NSW, NSW, Australia
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Your applicationOpen nowEUC SpecialistPyramid Global Technologies · NSW, NSW, Australia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Pyramid Global Technologies's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Job Description:

  • Supporting clients with I.T issues in a timely and professional manner. Ensuring SLAs and customer service standard are met
  • Managing IOS and Android devices like mobile phones and IPADS through Microsoft Intune
  • Performing monthly Windows machine patching and application deployments using SCCM 2012
  • Microsoft server 2012 and 2016 administration. Active Directory skills and experience
  • Performing Server health checks and group policy administration
  • Provide support for MS Exchange Server 2013
  • Azure Active directory administration
  • Management of Konica Minolta printers via YSOFT and troubleshooting printer issues
  • Incidents, service requests and change management using BMC Remedy force tool
  • Knowledge on Service Now ITSM Platform
  • Timely and professional follow up on all calls, Quick identification, and control of high priority issues
  • Troubleshooting MS Office 2016 and Office 365 issues
  • O365 Mailbox, distribution list and shared mailbox creations
  • Troubleshooting outlook issue
  • Installing software’s and troubleshooting application related issues
  • Managing hardware and software CMDB
  • Coordinating with vendors to troubleshoot issues
  • Providing on call and on-site support
  • Troubleshooting Network, VPN and Switches related issues
  • Performing Data Center tasks
  • Monitoring SCOM and Nagios alerts and resolving the issues
  • Manage user accounts, assembling desks for new users and depart users. Performing desk moves as per requirement
  • Promptly responding to user issues via email, phone and in person
  • Providing support to VIP users
  • Experience in diagnosing and supporting AV systems like Polycom
  • Excellent troubleshooting, multitasking, problem solving and time management skills
  • Experience on Toshiba, Dell, Microsoft Surface, Lenovo, HP and MAC laptops
  • Re-imaging the laptops
  • Working on Windows 10, 8 and 7 machines and troubleshooting the issues
  • Microsoft System Center 2016 Virtual Machine Manager support and administration
  • Providing support for OneDrive, SharePoint, Microsoft Teams
  • Provide Tier 1 and Tier 2 support to customers. Develop, maintain, and manage relationships with customers
  • Strong Windows Server / Active Directory skills and experience (Win 2012 GPO, DNS, DHCP)
  • Providing remote support through Phone and other tools like (RDP, Team Viewer and Skype for Business)
  • Troubleshooting Network issues (LAN, Wi-Fi issues)
  • Monitoring security patch updates
  • Good Hands on knowledge on Compliance and security pertaining to patching windows.
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  1. A CV for this posting

    Written against Pyramid Global Technologies's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Pyramid Global Technologies's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Pyramid Global Technologies's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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