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Open nowFirst seen 36 hours ago

Site Support Engineer

Pyramid Global Technologies651 open roles

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Your applicationOpen nowSite Support EngineerPyramid Global Technologies

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Pyramid Global Technologies's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 36 hours ago

The posting

Job Description - Site Support Engineer in Moranbah, QLD

 Installing & configuring computer hardware, software, systems, networks, printers, and scanners  Responding in a timely manner to service issue and requests – ServiceNow knowledge is required  Good exposure to desktop and laptop support  Active directory knowledge is required, group policy Window Administrations, SCCM knowledge.  Office 365, outlook configuration and support  Level 1/2 Desktop support – Exposure to Server room and infrastructure, Exposure to Network printers  Level 1 Network support – Installing network devices, maintain UPS units, providing assistance to Network Engineer in configuring Cisco routers including WAN and SDWAN routers, and switches over Console cable, Configuring TCP/IP settings for PDUs. Procuring and Decommissioning Network assets.  Telecom support with Satellite trailer – Understanding of how local network works, providing level 1 support with reconfiguring Satellite receiver/controller and Modem when/if required (contractor/ can provide assistance as well), Provide support to Network engineer/Contractor in managing/upgrading radio services between different sites (Not often – once in a while task when any nodes are down and required to look into RF connectivity)  Installing & configuring new hardware and/or software solution for meeting rooms (Whiteboards and Polycom devices) and auditorium.  Manage IOS devices – phones and iPads, provide assistance in enrolling the devices, managing passcode for enrolled devices via management portal, Adding new devices to management portal

Good-to-Have

 Proven ability to build strong relationships internally and with key partners to deliver outstanding customer service and support  Ability to work across technical and business team to achieve results  Ability to communicate complex technical concepts and issues at a level which builds business understanding  Excellent interpersonal, communication skills, time management, decision making and organizational skills

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