The posting
Responsibilities
- Oversee daily operational activities to ensure smooth and efficient service delivery
- Supervise and coordinate employees across assigned operational sites to maintain workflow and team effectiveness
- Plan manpower deployment, duty rosters, and work schedules to optimize resource allocation
- Monitor staff attendance, productivity, and overall performance to meet operational targets
- Ensure operational procedures comply with company policies and safety regulations to maintain a safe work environment
- Coordinate with clients and management to address operational requirements and align service delivery
- Resolve daily operational issues by identifying problems and implementing corrective actions promptly
- Conduct regular site inspections to assess operational standards and prepare detailed reports
- Assist management in identifying opportunities to improve operational efficiency and service quality
- Perform other operational duties assigned by management as needed to support business objectives



