Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 23 days ago

Senior Technical Success Manager (Australia or Japan)

qdrant.tech6 open roles

Where
Remote - Australia
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Technical Success Manager (Australia or Japan)qdrant.tech · Remote - Australia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on qdrant.tech's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. qdrant.tech postings stay open a median of 25 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 23 days ago

qdrant.tech median: 25 days open

The posting

Qdrant is an open-source vector search engine powering the next generation of AI applications, from semantic search and retrieval-augmented generation (RAG) to AI agents and real-time recommendations.

Trusted by global leaders like Canva, HubSpot, Tripadvisor, Bosch, and Deutsche Telekom, we’re building the retrieval infrastructure layer for modern AI. Recently raising $50M in Series B funding, we are growing rapidly and committed to transforming how AI understands and interacts with data.

As a remote-first company, we believe diverse backgrounds, perspectives, and experiences fuel innovation. Here, you’ll own meaningful work, tackle challenges, and grow alongside passionate individuals dedicated to shaping the future of AI.

THE TEAM AND IMPACT

You'll join the Customer Success and Engineering organization as our first Senior Technical Success Manager hire in Australia or Japan, reporting to our Director of Customer Success. Our Technical Success Managers in the US and Europe own the post-sale relationship for our most strategic accounts. In APAC, you'll do that and more: you'll be the technical face of Qdrant in the region, working with Account Executives, Support, Forward Deployed Engineers, and Solutions Architects who sit several time zones away.

Most of your time goes to helping customers who already run Qdrant in production succeed and grow. The rest goes to supporting new deals, partner work, and first-line technical questions in APAC hours. It's a hybrid role for someone who likes being first in, figuring things out, and building how we work in a new region.

WHAT YOU WILL OWN

- Strategic APAC accounts, end to end. Be the primary technical owner for our largest customers in the region, from onboarding through production, scaling, and expansion. Run health checks and architecture reviews, and spot growth opportunities before the customer asks.

- Hands-on delivery. Work directly with customer engineering teams on deployment, configuration, and performance tuning across Qdrant Cloud and self-hosted Kubernetes environments.

- First-line technical support in APAC hours. Resolve most technical questions yourself, and hand edge cases to Support and Engineering with clear, evidence-based diagnostics so nothing stalls overnight.

- Expectation setting with demanding customers. Hold the line on scope, priorities, and customization requests, and align engineering, IT, and security stakeholders on what happens next and when.

- Pre-sales and partner support. Back Account Executives on new opportunities and proofs of concept in the region, and help regional partners' technical teams position and deploy Qdrant.

- The voice of APAC customers. Bring field feedback to Product and Engineering, and help shape the playbooks and processes we'll use as the region grows.

WHO YOU ARE

- You have 6+ years in customer-facing technical roles (Technical Account Manager, Technical Success Manager, Solutions Architect, Solutions Engineer, or Forward Deployed Engineer) at an AI, data, or database infrastructure company.

- You're hands-on with cloud-native infrastructure: Kubernetes, Terraform, and at least one major cloud (AWS, GCP, or Azure). You can reason about memory, performance, and scaling problems without waiting for someone else.

- You've worked both sides of the deal. You can support a technical evaluation as comfortably as you can run a long-term customer relationship.

- You bring enterprise maturity. You'll be dealing with our biggest enterprise clients in the region, so you negotiate confidently with engineering, IT, and security teams, and you push back with care when a customer's request doesn't serve them.

- You're self-sufficient and enjoy startup ambiguity. You can be the only Qdrant person in your time zone, make good calls on your own, and know when to delegate or escalate.

- You're based in APAC, ideally Australia, communicate clearly in English, and can occasionally join early or late calls with teammates in Europe and the US.

NICE TO HAVE

- Direct experience with vector search or search engines, or RAG and agentic AI applications in production.

- Experience as an early or first hire building a regional presence for a start-up or scale-up.

WHY JOIN US

- A remote-first, international team working on cutting-edge AI infrastructure.

- A competitive salary with additional perks.

- Flexible working hours and async-friendly culture.

- High ownership and real impact.

- Open-source, engineering-driven culture.

- Choose your own laptop equipment.

For US-based full-time employees, we also offer a comprehensive benefits package including 401k match, health, dental, and vision insurance, plus flexible PTO policy.

Qdrant is an equal-opportunity employer. We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds. If this role excites you but you don't check every single box, we'd still love to hear from you! We don't want to miss out on great people because of a checklist.

Come build with us!

FOR INFORMATION ON HOW WE HANDLE YOUR PERSONAL DATA, PLEASE REFER TO OUR RECRUITMENT PRIVACY POLICY https://qdrant.tech/legal/recruitment-privacy-policy/

#LI-REMOTE

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against qdrant.tech's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on qdrant.tech's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    qdrant.tech's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.