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Open nowPosted 5 days ago

IT Systems Specialist Film Studios (SPA5-QPFS0030)

Qiddiya Investment Company

Where
Riyadh, Riyadh Province, Saudi Arabia
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Your applicationOpen nowIT Systems Specialist Film Studios (SPA5-QPFS0030)Qiddiya Investment Company · Riyadh, Riyadh Province, Saudi Arabia

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 5 days ago

The posting

Role Purpose

Provide operational IT support and systems coordination for the Film Studio asset, ensuring the availability, reliability, security, and day-to-day usability of business and operational systems supporting studio operations. The role supports a lean OpCo environment through hands-on asset-level coordination with centralized IT teams, vendors, and end users across activation and steady-state operations.

Key Responsibilities

  • Provide day-to-day IT operational support and user assistance across the Film Studio asset.
  • Support implementation, administration, and maintenance of business systems, operational platforms, applications, and core infrastructure.
  • Coordinate booking systems, operational reporting tools, access-related systems, and business productivity platforms required for asset operations.
  • Monitor IT incidents, service requests, recurring issues, and system performance metrics, ensuring timely escalation and resolution.
  • Coordinate with centralized IT teams and external service providers to ensure service continuity and standards compliance.
  • Support cybersecurity controls, user access management, password and account administration, and data protection requirements.
  • Ensure operational readiness of IT infrastructure and user environments ahead of activation milestones, tenant onboarding, workshops, and events.
  • Support hardware, software, network, and connectivity troubleshooting activities across office and operational environments.
  • Maintain IT asset inventory, license trackers, system documentation, user records, and operational logs.
  • Support implementation of new technologies and future digital solutions that improve operational efficiency and user experience.
  • Coordinate technology support requirements for workshops, events, partners, and tenant-facing activation activities.
  • Monitor system availability and escalate critical operational issues affecting service continuity.
  • Support disaster recovery, backup coordination, and business continuity preparedness in line with corporate standards.
  • Ensure compliance with corporate IT governance, security standards, and access control protocols.
  • Support end-user training, onboarding, and adoption of approved operational systems.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or related field.
  • 4–6 years of IT operations, systems support, or service desk experience.
  • Experience supporting operational assets, hospitality, entertainment, events, or other service-intensive environments preferred.

Key Competencies

  • IT operations support
  • Systems coordination
  • Troubleshooting
  • Vendor coordination
  • Service management
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