The posting
Responsibilities
- Attend to customer enquiries, complaints and on-site service calls related to chiller systems.
- Troubleshoot technical issues, recommend preventive measures and ensure timely resolution of equipment problems.
- Handle customer concerns professionally and maintain good customer satisfaction.
- Provide technical guidance to service teams and subcontractors on chiller servicing, testing and commissioning.
- Verify subcontractor work and prepare payment documentation.
- Support departmental strategies and service initiatives to improve service quality and business performance.
- Update the service information system and ensure all service reports and related documentation are completed accurately and on time.
Requirements
- Diploma or Degree in Mechanical Engineering or a related discipline.
- Minimum 2 years of technical experience in chillers, ACMV, HVAC or air-conditioning systems.
- Knowledge of chiller troubleshooting, servicing and maintenance will be an advantage.
- Good analytical, problem-solving and interpersonal skills.
- Strong communication skills with a customer-oriented mindset.
- Able to work independently, lead and coordinate service teams, and manage multiple tasks.
- Class 3 driving licence will be an added advantage.
Interested candidates you may submit your resume in word format to [email protected]
Do note that only shortlisted candidates will be notified
Goh JunHong
Quess Selection & Services, Singapore
EA Licence Number: 23C2060
Registration ID: R1872577
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