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Open nowPosted 1599 days ago

Associate Care Executive

Quess493 open roles

Where
Jaipur, Rajasthan, India, India
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Your applicationOpen nowAssociate Care ExecutiveQuess · Jaipur, Rajasthan, India, India

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Quess's own form.

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. Quess postings stay open a median of 6 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 1599 days ago

Quess median: 6 days open

The posting

Job Description

Job Responsibilities

• Place phone calls to associates for Outbound from our computerized directory • Perform script (with necessary adjustments) to ensure consistency of onboarding program. • Ability to receive calls with basic hospitality and resolve associates query. • Answer potential associates’ questions about Joining and onboarding. • Track associates on completing joining formalities and get Onboarding completed daily. • Maintain computer, telephone and other equipment. • Having eye for an error in identifying and verifying basic documents. • Train other Onboarding Executive when required • Communicate any problems, concerns or questions to supervisory staff • Refer associates complaints to supervisor for quality control. • Communicate respectfully and politely with associates at all times. • Flexible to work in straight 9 hours shift between 7 AM to 11PM (7 AM- 4 PM) (930 – 630 PM, (1200 PM-9PM), Rotational weekly Shift. • One Weekly Off per Week (Any week day), One weekend off per month. • Yearly PL,CL, SL, as per HR policy.

Job Description Telecaller Regional (Malayalam, Kannada, Tamil, Telagu, Bengali)

Educational Qualification • Under Graduate/Graduation. • Excellent phone manner and articulation. • Advanced Excel Knowledge • Ability to type minimum 40 WPM (words per minute) • Ability to send and respond mails. • Basic computer handling skills. • Should be able to read, write and communicate well in Regional Language, English and Hindi.

Job Responsibilities

• Place phone calls to associates for Outbound from our computerized directory • Perform script (with necessary adjustments) to ensure consistency of onboarding program. • Ability to receive calls with basic hospitality and resolve associates query. • Answer potential associates’ questions about Joining and onboarding. • Track associates on completing joining formalities and get 20-30 Onboarding completed daily. • Maintain computer, telephone and other equipment. • Having eye for an error in identifying and verifying basic documents. • Train other telemarketers when required • Communicate any problems, concerns or questions to supervisory staff • Refer associates complaints to supervisor for quality control. • Communicate respectfully and politely with associates at all times. Flexible to work in straight 9 hours shift between 7 AM to 11PM.

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