The posting
Hybrid role - Must live within a commutable distance to the office in Miami, FL for in-office responsibilities
Responsible for reviewing, executing and auditing foreclosure documents for accuracy according to internal policies and procedures as well as external guidelines.
Scope/Responsibilities: Solid knowledge of required job skills, company policies and procedures. Proven ability to apply knowledge to a variety of work assignments ranging in difficulty. Knowledge of mortgage industry practices, procedures and processes. Possesses ability to work with department deadlines. Establishes effective professional rapport with both internal & external customers. Effectively manages time, priorities and resources to achieve goals.
About the role
- Analyze affidavits and other documents that require execution as part of a foreclosure process to ensure policies and procedures are in place to properly execute documents.
- Handle various inquiries related to the execution of documents in the foreclosure process and coordinate resolution with all necessary parties.
- Ensure accounts are properly documented with actions taken, correspondence, and explanation of rejections, if any in LSAMS and LPS.
- Document loans not able to be executed in LSAMS and LPS and refer the loan to the appropriate firm for correction.
- Ensure compliance with all state, federal, and investor requirements and guidelines.
- Pipeline management includes:
- Completing all document assignments within allotted timeframe
- Following up with other departments and/or local counsel for outstanding items.
- Proper coding and documentation of all processes worked to ensure proper tracking of documents.
- This position may require appearances to depositions or non-jury trials.
- Possible travel to various locations within the United States.
- Reviews and provides HAMP certifications prior to foreclosure sale
- Review all documents for soundness of judgment and overall accuracy per company and federal
- compliance standards.
- Maintain attorney communication via phone, email, and LPS
- Receives foreclosure documents via LPS.
- Prints, reviews, and execute foreclosure documents.
- Other duties as assigned.
About you
- Education & Professional Experience: Typically requires a minimum of 1 year of related work experience. High school diploma or GED equivalent required. Some college and/or Mortgage/Financial services experience a plus. One year customer service experience required. Familiarity with Foreclosure Documents highly preferred. Notary a plus.
- Leadership/Hierarchy: Operates effectively under general supervision on routine assignments; receives instructions on new assignments.
- Level of Decision Making: Semi-routine work assignments that sometimes vary outside of established routine. Takes ownership of problems and determines a solution.
- Individual/Customer Impact: Decisions and actions have impact on success of team or department. Scope of work occasionally impacts assigned business area and/or its processes; ability to demonstrate positive impact on customer experience.
- Communication: Proficient in verbal and written form as appropriate for varying audiences; ability to prepare clear written correspondence.
- Technical Proficiency: Demonstrate intermediate computer and software skills necessary for job function. Exposure to mortgage-specific software. Familiarity with Microsoft Office.
What you’ll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.
About us
Rocket Mortgage® was founded in 1985. Today, we’re a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We’re known as experts in the mortgage industry, but we’re also innovators – we strive to create the best experiences for our clients from beginning to end. And we’re not your typical employer. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected].
