The posting
About the Business
Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation.
Quilter oversees £157.4 billion in customer investments (as of August 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.
Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business.
High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.
At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues.
Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!
About the Role
Level: 3
Department: Information Security
Location: London, United Kingdom or Southampton, United Kingdom
Contract Type: Permanent
Regulated/Non-Regulated: Non-Regulated
The Testing and Exercising Analyst sits within Quilter’s Resilience and Crisis Team (RCT), using resilience data to identify testing priorities and produce clear management information. The role also coordinates exercise preparation, delivery and follow-up, including maintaining records, capturing learning and tracking actions. The Testing and Exercising Specialist owns the methodology, programme and scenario design, while the Analyst provides the analysis, coordination and evidence needed to deliver them effectively.
Key responsibilities:
- Maintain a current view of testing coverage across Important Business Services, resilience domains, impact tolerance severity, CMORG requirements and key dependencies.
- Analyse operational resilience mapping, dependency, vulnerability, incident and previous exercise data to identify gaps, anomalies, recurring themes and opportunities for targeted testing, prioritised by risk, impact, recurrence and coverage.
- Produce accurate testing management information, dashboards and evidence that clearly set out findings, limitations and required actions.
- Support exercise preparation by coordinating stakeholders, schedules, materials, logistics, data and supporting documentation.
- Support exercise delivery by maintaining an accurate record of decisions, observations, issues, evidence and key learning.
- Support debriefs and post-exercise reporting by collating evidence, analysing outcomes and helping translate findings into clear, measurable actions.
- Record exercises, findings and actions in Resolver or other agreed systems, monitor progress and escalate overdue or material remediation through agreed governance routes.
- Responsible for ensuring the timely completion of remediation actions from action owners.
- Undertake trend and thematic analysis across exercises, incidents, findings and actions, challenging assumptions and assessing data quality to identify systemic weaknesses and recommend proportionate maturity improvements.
- Help maintain testing records, templates, guidance and audit trails in line with the methodology owned by the Testing and Exercising Specialist.
- Build effective relationships with business owners, Operational Resilience Specialists, Technology, Cyber, Risk, Threat Intelligence and other relevant stakeholders.
- Participate in the RCT on-call arrangements, subject to appropriate training and competence, and support crisis response and wider RCT priorities when required.
About You
You will be organised, analytical and curious, with the confidence to work across different teams and turn complex information into clear insights and actions. You do not need to be a testing specialist, as the role provides opportunities to develop your operational resilience and exercising expertise.
Essential
- Experience of analysing qualitative and quantitative information from multiple sources and presenting balanced, evidence-based findings, trends and recommendations.
- Strong attention to detail and the ability to maintain accurate records, evidence, actions and audit trails.
- Good planning, coordination and time-management skills, with the ability to manage competing priorities and meet deadlines.
- Clear written and verbal communication skills, including the ability to produce concise reports and management information that explain what the evidence shows, what it does not show, why it matters and what action should follow for different audiences.
- Confidence working with data, spreadsheets, dashboards or reporting tools to identify patterns, anomalies, gaps and themes, recognise data-quality limitations and avoid unsupported conclusions.
- Excel capability and experience using Power BI or similar data-visualisation tools.
- Ability to build constructive relationships with business, technology, risk and specialist stakeholders and to follow up actions appropriately.
- A proactive, investigative and critical-thinking mindset, with sound judgement and the ability to test assumptions, distinguish symptoms from root causes and challenge information constructively.
- Ability to work independently while collaborating closely with colleagues and seeking guidance where decisions sit with the Testing and Exercising Specialist or RCT Manager.
Desirable
- Experience supporting exercises, incidents, operational resilience, business continuity, risk, assurance or similar activities.
- Knowledge of operational resilience concepts and financial-services regulatory expectations.
- Relevant professional qualifications or equivalent practical experience gained in financial services, a corporate environment, the public sector, military, law enforcement or government.
#LI-IC1
Inclusion & Diversity
We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.
Values
Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.
Core Benefits
Holiday: 182 hours (26 days)
Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.
Life Assurance: 4x your salary.
Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
Healthcare Cash Plan: Jersey employees only
In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.
