The posting
OUR MISSION
Radical is building an AI native cancer center to give every person access to the best possible cancer care, regardless of where they live or who they know. At the center is our AI Oncologist, trained on more than 12 million medical records from the Mayo Clinic Platform, which helps patients get answers, understand their options, and receive personalized guidance throughout treatment and beyond.
Today, thousands of patients use Radical for expert second opinions, treatment guidance, and 24/7 oncology navigation. Our model combines compassionate human support with technology that learns from millions of patient journeys, helping our clinical team understand each patient’s full story and provide the right support at the right time.
We believe AI should strengthen the relationship between patients and their care teams. By simplifying complex medical information, continuously monitoring each patient’s journey, and giving clinicians better context, our technology allows nurses and physicians to focus on what matters most: helping people through cancer.
Our long term goal is to make world class cancer care available to anyone, anywhere, and bringcancer center directly into the home. We have raised more than $20 million from Khosla Ventures, Mayo Clinic, and other leading investors. If you want to help build a more accessible, connected, and compassionate model of cancer care, we would love to meet you.
YOUR ROLE
As an Oncology Navigation Nurse Practitioner, you will be a critical clinical team member caring for our members. You will have three primary responsibilities:
First, using a telemedicine platform, you will evaluate and manage members identified by our nursing and provider team who have urgent symptoms, complications related to their treatment, or exacerbations of their medical conditions. You will assess presenting symptoms, develop comprehensive care plans, triage to the appropriate level of care, educate patients, and ensure follow-up with relevant primary treating clinicians, including oncology and primary care. You will also complete annual clinical intake visits for select members.
Second, you will develop care plans for our members, in collaboration with our onboarding RNs, to address clinical and non-clinical needs and barriers. You will prioritize members’ goals and develop concrete plans for our Oncology Nurse Navigators and Community Health Workers to reach these goals. To do this, you will review available medical records, work with external providers, give clinical insights to our care team, and adhere to best documentation practices to drive high-quality care for our members.
Third, you will be responsible for the oversight and direction of interdisciplinary case conferences for our members, in which individualized care plans are created and monitored by our team of Community Health Workers and Oncology Nurse Navigators. You will provide clinical oversight to the case management team and direct clinical care, as needed.
In addition to these primary responsibilities, you may be asked to participate in some holiday, night and weekend emergency coverage as needed. This role is for the following shift: 11:30am-8pm Eastern.
Radical has an office in San Francisco, and in-person is strongly preferred. All patient interactions will be virtual via telephone, video, text, or our proprietary virtual care platform.
Within your first three months, you will:
- Complete training and be up to speed on Radical Health’s systems, tools, technology, partners, and clinical expectations.
- Be adept at developing evidence-based, member-centered care plans that will guide our Community Health Workers and Oncology Nurse Navigators in effectively prioritizing our members needs and goals.
- Complete whole-person urgent care assessments for our members with the highest clinical rigor. You’re working fluidly with our in-house care team and providers to ensure any identified needs are met in follow-up to patient visits.
- Become the go-to person for our Oncology Nurse Navigators and Community Health workers when working with a member with complex and intersecting needs.
- Be comfortable following policies, procedures, escalation pathways, communications best practices, and documentation standards.
WHAT LEADS TO SUCCESS
People-first. Radical Health’s mission and members matter to you deeply. Experience. You have at least 3 years of NP experience, including 2 years in adult oncology with urgent care responsibilities and at least one year of telehealth experience. You have an unrestricted license and a willingness to obtain additional state licenses as needed. It would be exceptional if you have worked at a startup or tech-forward company.
Licensure. You have a compact RN license, an unrestricted Advanced Practice license, and a willingness to obtain additional state licenses. Organized. You’re skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation. Effective listener and communicator. You are winsome and articulate, but you always start with listening and hearing what may not be voiced because you listen intently to others. You build rapport and excellent working relationships with members and colleagues. Comfort with ambiguity. Start-ups are fast-paced environments, and you understand that rapid changes to the business, strategy, organization, and priorities are par for the course… and part of the adventure. A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records or comfort in using and learning new technology is vital. Identify priorities and take action. You know how to identify and prioritize a member's needs, and do what it takes to immediately address urgent and important needs.
Compensation
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes benefits, and other opportunities at Radical Health. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and geography. In accordance with New York City law, the base salary for this role if filled within New York City is $140,000. The salary range could be lower or higher than this if the role is hired in another location.
