The posting
Work location: Neustift im Stubaital, Tyrol, Austria Employment type: Full-time, year-round position Working days: 5 or 6 days per week, by agreement
We are looking for an experienced and motivated Head Housekeeper / Housekeeping Manager (m/f/d) for our client, a prestigious 5-star spa hotel in Neustift im Stubaital, Tyrol, Austria. The hotel is seeking a responsible, well-organised and dedicated professional to lead its housekeeping department, maintain the highest standards of cleanliness and guest comfort, and ensure smooth daily operations on a year-round basis.
Your Main Responsibilities:
- Managing and organising the entire housekeeping department
- Leading, motivating, training and supervising housekeeping staff
- Preparing staff schedules, coordinating holidays and ensuring appropriate staffing levels
- Conducting regular quality inspections of guest rooms, suites and public areas
- Ensuring the highest standards of cleanliness, hygiene and presentation throughout the hotel
- Organising and supervising laundry operations, linen supplies and housekeeping storage areas
- Monitoring and coordinating minibar operations
- Managing necessary orders and supplies in cooperation with other hotel departments
- Coordinating daily operations with reception, maintenance and other departments
- Handling guest requests and complaints professionally, including appropriate internal communication and documentation
- Continuously improving housekeeping procedures, workflows and quality standards
- Providing hands-on support to the team when necessary
The main focus of this position is on team leadership, organisation and quality control, rather than daily room cleaning.
Your Profile:
- Previous experience in housekeeping, preferably in upscale hotels
- Experience as a Head Housekeeper, Assistant Head Housekeeper or in a comparable supervisory position is an advantage
- Leadership experience or the ability and willingness to take full responsibility for a team
- Good command of German is essential
- Confident communication skills in English
- Excellent organisational and time-management skills
- Strong attention to detail, cleanliness and quality standards
- Ability to lead, motivate and support employees with professionalism and respect
- Independent, structured and responsible working style
- Ability to make decisions and remain calm under pressure
- Excellent communication and interpersonal skills
- Reliability, flexibility and strong team spirit
- Commitment to maintaining and continuously improving high hospitality standards
What Our Client Offers?
- Year-round employment in a prestigious 5-star spa hotel
- Salary by agreement, depending on qualifications and experience
- Option of a 5- or 6-day working week
- Staff accommodation available
- Daily staff meals, including breakfast, warm lunch and dinner
- Complimentary coffee, drinking water and fresh fruit or salads
- Free use of the hotel's fitness facilities
- Access to selected staff wellness facilities
- Discounted spa treatments, massages and beauty products
- Opportunities for professional training and career development
- Employer-funded job-related training courses
- Access to occupational health services
- Employee discounts at selected local businesses
- Staff parking and good public transport connections
- Team events and social activities
- Professional working environment with a focus on high service and quality standards
What We Offer?
- Free application process and preparation of professional CVs
- Job interviews and support in 8 languages
- Assistance with administrative matters
- Help with travel arrangements - we will help you find the best way to get to your future workplace.
Information provided by the company in accordance with the Equal Treatment Act The minimum salary for the position of Head Housekeeper / Housekeeping Manager (m/f/d) is EUR 2,646.00 gross per month, based on full-time employment (40 hours per week) and classification in employment group 1 (BG 1) of the applicable Austrian collective agreement for salaried employees in the hotel and hospitality industry. Higher minimum salaries may apply depending on recognised years of service. The actual salary will be agreed upon based on qualifications, professional experience and the applicable collective agreement classification.
We look forward to receiving your application!



