The posting
Key Responsibility:
Strategic Management
- Develop and implement strategies to drive Marina business growth, revenue performance and long-term sustainability.
- Optimise berth occupancy, enhance commercial performance and identify new business opportunities.
- Build and strengthen relationships with Club members and industry partners to enhance customer satisfaction and retention.
- Develop strategic partnerships and initiatives to strengthen Raffles Marina's market positioning and competitiveness.
- Oversee Marina financial performance, including budgeting, revenue management, cost optimisation and resource planning.
Operational Leadership & Service Delivery
- Provide overall leadership and oversight of Marina operations, ensuring operational efficiency, safety and service excellence.
- Oversee berthing control functions and activities
- Ensure a positive Marina experience for members, boaters and visitors through effective service delivery and customer engagement.
- Oversee Marina facilities, infrastructure maintenance and compliance with applicable maritime regulations and safety requirements.
- Lead, mentor and develop the Marina team, driving accountability, productivity and continuous improvement.
- Collaborate with Senior Management and other departments to support the Club's strategic and operational objectives.



