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Open nowPosted 56 days ago

Analista de Garantia | JOST Brasil - Caxias do Sul/RS (Turno 1)

Randoncorp

Where
Caxias do Sul, Rio Grande do Sul, Brazil
Work mode
On site
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Your applicationOpen nowAnalista de Garantia | JOST Brasil - Caxias do Sul/RS (Turno 1)Randoncorp · Caxias do Sul, Rio Grande do Sul, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Randoncorp's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted 56 days ago

The posting

Você almeja fazer parte de uma grande empresa que cresce a cada dia? É movido(a) por desafios e está disposto(a) a desenvolver um time de sucesso? Então venha fazer parte da nossa equipe!Estamos com uma oportunidade para ANALISTA DE GARANTIA na JOST Brasil - Caxias do Sul/RS (Turno 1)Venha fazer parte do nosso time, inscreva-se!#VocêNaRandoncorp #SomosRandoncorp #VemPraRandoncorp

Responsabilidades e atribuiçõesAtuar nos processos de garantia de produtos e serviços, realizando análises de causas raiz para o acionamento da garantia junto as áreas de interface, tais como: clientes, fornecedores, prestadores de serviço e demais envolvidos, alinhando processo de trabalhos, prazos e metas, visitas em campo, objetivando levantar informações, esclarecer dúvidas, solucionar problemas, entre outros; Realizar as análises do fluxo da garantia, através de planilhas, documentos, apresentações e/ou gráficos diversos, conforme solicitação e/ou demanda, mantendo indicadores e dashboards da área atualizados, suportando a gestão para a tomada de decisão; Responder pelas conferências das faturas recebidas, verificando informações de valores e itens de garantia, acompanhando workflow de aprovações, encaminhando para processamento na área fiscal, interagindo diretamente com a rede em casos de divergências; Colaborar em análises de falha/defeito do produto, prestando suporte técnico à clientes, distribuidores, engenharia, pós-vendas, entre outros, no que tange a utilização dos sistemas de pós-vendas, dirimindo dúvidas, levantando melhorias, a fim de otimizar a ferramenta; Realizar atendimento de distribuidores via sistema de pós-vendas, telefone e e-mail, ou quando necessário em campo, seguindo as políticas de garantia definidas nas instruções de trabalho e manuais técnicos; Cadastrar novos usuários e/ou distribuidores nos sistemas informatizado, inserindo informações necessárias, conforme demanda, garantindo a atualização de informações.Requisitos e qualificaçõesRequisitos obrigatórios:Graduação concluída em Gestão da Qualidade ou áreas afins;Excel intermediário;Requisitos desejáveis (Será visto como um diferencial):Ferramentas da qualidade;Power Bi.Informações adicionaisHorário de Trabalho:Turno 1 - Das 07h12 às 17h.

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