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Open nowPosted 6 days ago

Field service coordinator

Randstad Services

Where
Halle-Vilvoorde, Belgium
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Your applicationOpen nowField service coordinatorRandstad Services · Halle-Vilvoorde, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Randstad Services's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 6 days ago

The posting

Als Field service coordinator ben jij de centrale schakel tussen onze klanten en de Field service engineers. Je zorgt ervoor dat elke interactie soepel verloopt en elk probleem efficiënt wordt opgelost. Je wordt getraind in het beheren van binnenkomende serviceaanvragen, het op afstand oplossen van storingen aan waterzuiveringssystemen, het coördineren van de planning van onze technici, en het optimaliseren van het aantal problemen dat bij het eerste contact direct wordt opgelost (first-time fix rate). Daarnaast signaleer je kansen om serviceproducten aan te bevelen, stel je reparatieoffertes op en ondersteun je de zakelijke groei door leads door te sturen naar ons Sales team. Jouw inbreng draagt direct bij aan de innovatie en verbetering van onze wereldwijde Inhouse Service organisatie.

Dit is een vaste functie op basis van hybride werken (3 dagen per week op kantoor, na je initiële inwerkperiode) vanuit ons kantoor in Hoeilaart.

  • Je hebt eerdere ervaring in een klantgerichte B2B-rol, idealiter in een vergelijkbare technische omgeving zoals Engineering of Field Services, OF je beschikt over een diploma/kwalificatie in een relevant vakgebied.
  • Uitstekende beheersing van het Nederlands en idealiter ook van het Frans, met minimaal een goed zakelijk niveau Engels.
  • Je bent een sterke communicator met uitstekend timemanagement en een sterk probleemoplossend vermogen.
  • Je hebt oog voor detail, bent proactief en een echte teamspeler.

Pluspunten (gewenst maar niet vereist):

  • Ervaring in servicecoördinatie, technische ondersteuning of een sales support rol.
  • Goede kennis van waterzuiveringssystemen en/of waterchemie.
  • Ervaring met CRM-systemen (zoals Salesforce/ServiceMax) en data-analyse.

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against Randstad Services's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Randstad Services's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Randstad Services's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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