The posting
- Cafeteria
- Medicare private health care package
- Home office opportunity
- Training and talent program opportunities
- Fun and diverse atmosphere
- 1-2 years of experience in Sales Operations and/or a Customer Service environment
- a good command of spoken and written English AND French or German
- knowledge of MS office (especially Excel) and SAP
- strong orientation toward customer service with exceptional communication skills
- ability to work seamlessly with internal teams
- Processing sales orders accurately and on time in line with customer SLAs and expectations
- Working closely with internal teams (e.g. Purchasing or Customer Executives) to resolve non-standard orders and issues such as margin blocks, credit limits, or export-related requirements
- Reviewing customer orders carefully to ensure correct specifications, quantities, pricing, and other relevant details before processing
- Managing returns, credit requests, and handling order or invoice-related queries in a timely and efficient manner
- Keeping knowledge of internal systems and tools up to date to ensure smooth order management
- Collaborating regularly with internal teams to gather the necessary information for sales order processing
- Selecting the appropriate delivery options, configurations, and additional services based on customer requirements



