The posting
- Growing Cafeteria: A flexible benefits package that automatically increases after your first year.
- Private Healthcare: Premium medical care including a comprehensive insurance package.
- 3 Days Home Office
- Training & Talent: Free language courses and fast-track professional development programs.
- Free Gym Access
- Vibrant Atmosphere, international team
- Previous background in an internal sales, quote management, or order processing role.
- Fluency in both French and English.
- Strong understanding of standard business processes, margins, and customer-first service excellence.
- Customer Care & Order Processing: Handle customer inquiries promptly, process quote requests, and convert sales orders according to strict specifications and requirements.
- Commercial Management: Make informed pricing and margin decisions, verifying purchase order details with sources of supply.
- SLA & Delivery Oversight: Monitor service reviews and reporting to ensure deliveries meet customer SLAs, and process customer returns and credits efficiently.
- Cross-Functional Collaboration: Coordinate with Purchasing on non-standard orders and work alongside stakeholders to resolve order blocks related to margins, credit limits, or export controls.
- Stock & Inventory Optimization: Oversee customer stock levels by collaborating with Purchasing, Configuration, and Logistics teams.
- Continuous Improvement: Proactively identify, propose, and implement operational process improvements.



