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Open nowPosted 362 days ago

Customer Support Representative Agent Specialist

rankinhr1 open role

Pay
$40,000 – $50,000 a yearly
Where
Bridgeville, PA
Work mode
On site
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Your applicationOpen nowCustomer Support Representative Agent Specialistrankinhr · Bridgeville, PA

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 362 days ago

The posting

Overview O’Connor Insurance Agency is seeking a dedicated and enthusiastic CSR Agent Representative to join our dynamic Bridgeville team. We pride ourselves on delivering trusted, personalized insurance solutions to our clients throughout Western Pennsylvania. This licensed, client-focused professional will balance customer service responsibilities with personal lines sales and retention, helping drive both client satisfaction and agency growth. Hours: 9am - 4:30pm : $2000 Sign On BONUS

Key Responsibilities

  • Greet and assist visiting clients; answer phones and resolve inquiries professionally.
  • Provide billing support, process payments, and assist with claims reporting.
  • Maintain accurate client records, correspondence, and systems.
  • Communicate effectively with agents and support staff regarding client needs.
  • Write tenant and other personal lines policies; make renewal and cancellation calls.
  • Re-engage past clients and prospects through agency systems.
  • Maintain organized, professional office operations and participate in team projects.

Qualifications

  • Licensed Property & Casualty insurance agent in PA (or ability to obtain within 1 year). Existing license strongly preferred.
  • 5+ years of business administration experience; 2+ years of client service.
  • Strong communication, problem-solving, and organizational skills.
  • Ability to multi-task in a fast-paced office while maintaining professionalism.
  • Positive, client-first attitude with strong teamwork and confidentiality standards.

Compensation & Benefits

  • Competitive base salary with performance incentives
  • Licensing support and professional development
  • Collaborative, community-focused work environment
  • Opportunity to contribute to both client satisfaction and agency growth

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Parental leave
  • Vision insurance

Work Location: In person

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