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Open nowPosted 248 days ago

Business Process Specialist (Hospitality & Golf)

Raqmiyat20 open roles

Where
Dubai, Dubayy (Dubai), United Arab Emirates
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Your applicationOpen nowBusiness Process Specialist (Hospitality & Golf)Raqmiyat · Dubai, Dubayy (Dubai), United Arab Emirates

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 248 days ago

The posting

Strong experience in Business Process Management (BPM) Hands-on experience with: As-Is / To-Be process documentation BPMN 2.0 Process mapping & modelling SOP preparation BPM Tools: SAP Signavio / ARIS / Bizagi / Visio (any one mandatory) Hospitality & Golf Process Exposure: Guest journey & service lifecycle Front office & back office operations Booking & reservation workflows Billing & payment processes Refund handling & service recovery Escalation & complaint management Ability to clearly explain Process Maturity Model (L0–L6/L7) step-by-step Requirements Role Expectations: Collect process information from Hospitality / Golf business users Document workflows accurately Maintain BPM repository Support walkthroughs & validations Share documented outputs No team management No decision-making ownership No architecture / strategy role Preferred Skills: Experience working in structured transformation or ERP programs Exposure to PMS (Property Management Systems) is an advantage Strong documentation and communication skills

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