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Open nowPosted 48 days ago

Auxiliar de cobrança

Raquel Cruz Consultoria RH16 open roles

Where
Goiânia, GO, Brasil
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Your applicationOpen nowAuxiliar de cobrançaRaquel Cruz Consultoria RH · Goiânia, GO, Brasil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Raquel Cruz Consultoria RH's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Raquel Cruz Consultoria RH postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 48 days ago

Raquel Cruz Consultoria RH median: 1 days open

The posting

Responsabilidades

  • Realizar contato telefônico e por outros canais com clientes para negociação de débitos e regularização de pendências financeiras.
  • Registrar e atualizar informações detalhadas sobre os contatos e status das negociações no sistema de gestão de cobrança.
  • Elaborar e enviar boletos, acordos de parcelamento e demais documentos necessários para a formalização das negociações.
  • Analisar o histórico de pagamentos e a situação cadastral dos clientes para propor soluções de cobrança adequadas.
  • Acompanhar os pagamentos efetuados e identificar inconsistências ou falhas no processo de quitação dos débitos.
  • Prestar suporte e esclarecer dúvidas dos clientes sobre valores, datas de vencimento e condições de pagamento.
  • Gerar relatórios diários e semanais sobre o desempenho da carteira de cobrança e o status das negociações.

Requisitos

  • Ensino médio completo; Ensino superior em áreas administrativas ou financeiras será um diferencial.
  • Experiência comprovada (mínimo de 1 ano) em atividades de cobrança ou atendimento ao cliente com foco em negociação.
  • Conhecimento básico em termos e processos financeiros, como juros, multas e formas de pagamento.
  • Proficiência no uso de sistemas de gestão de cobrança (CRM ou ERP específico para cobrança).
  • Habilidade em operar pacotes de escritório, especialmente Microsoft Excel para registro e análise de dados.
  • Capacidade de comunicação clara e persuasiva, tanto verbal quanto escrita.
  • Familiaridade com legislação básica sobre direitos do consumidor e práticas de cobrança.

Habilidades

  • Negociação de Dívidas
  • Atendimento ao Cliente
  • Microsoft Excel
  • Sistemas de CRM/ERP
  • Comunicação Persuasiva
  • Análise de Dados Básica
  • Legislação de Cobrança
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    The review screen in CV Rocket: how each CV was read, round by round.

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    An application in CV Rocket: every answer filled in on the employer's form.

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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