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Open nowFirst seen 19 hours ago

Back-Office Customer Support Representative

RayaCX138 open roles

Where
6th of October City, Egypt
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Your applicationOpen nowBack-Office Customer Support RepresentativeRayaCX · 6th of October City, Egypt

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on RayaCX's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 19 hours ago

The posting

Job Description:

RayaCX is a leading customer experience management company based in 6th of October City, Egypt. We are currently seeking a Back-Office Support Representative to join our team on a full-time basis.

As a Back-Office Support Representative, you will be responsible for providing administrative and operational support to our clients and internal teams. Your main duties will include data entry, document processing, and managing various back-office tasks to ensure smooth and efficient operations.

Responsibilities:

  • Perform data entry and document processing tasks accurately and efficiently
  • Manage and maintain databases and records
  • Communicate with clients and internal teams to gather and process information
  • Assist in managing and organizing documents and files
  • Provide administrative support to various departments as needed
  • Handle and resolve customer inquiries and complaints in a timely and professional manner
  • Collaborate with team members to ensure tasks are completed accurately and on time
  • Identify and suggest process improvements to increase efficiency and productivity
  • Adhere to company policies and procedures at all times

Requirements:

  • High school diploma or equivalent
  • Proven experience in a back-office support or administrative role
  • Strong computer skills, including proficiency in MS Office
  • Excellent communication and interpersonal skills
  • Attention to detail and accuracy
  • Ability to multitask and prioritize tasks effectively
  • Strong problem-solving and decision-making skills
  • Ability to work independently and as part of a team
  • Strong time management skills and ability to meet deadlines
  • Fluency in English and Arabic is preferred

If you are a motivated and organized individual with a passion for providing exceptional support, we encourage you to apply for this exciting opportunity at RayaCX. We offer a competitive salary and benefits package, as well as opportunities for growth and development within our dynamic and fast-paced organization.

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  2. 25 readers review it

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